Curtis Thompson
Forum Replies Created
-
hello,
[karsna ritz] ” on the android mobile it can’t display the flash and I get a flash default image but it it is outside the container class.”
No mobile devices show flash, actually. So any artwork that you have for mobile needs to be HTML5 compliant.
[karsna ritz] ” I would like this to work on mobiles. Any help on this.”
your best bet is to find a responsive (that’s the key word) wordpress template – there are a ton out there. I’d search their theme directory to find some, or do some googling. but if you install a responsive theme, then your site will work on mobile. However you will still need to ditch the flash.
Hope that helps!
sitruc -
hello,
OS X issued a patch last year for this, but you can always test your status here:
if you pass it there, you should be fine and the poodle angle is a red herring.
sitruc
-
hello,
not seeing a screen shot? but please log here what the error message with videos and your smtp mail settings (minus your username and password, of course).
there are times that you can’t connect to a mail server for a variety of reasons. they will come and go. if you are using ssl and having problems, you can always try disabling it. but show us what your settings are first and we can see.
curtis
-
hello,
sure – a screen shot is always helpful. SSL is just a secure encrypted connection that you would use for things like ecommerce sites (although a lot of sites use it by default anyway). hard to debug the issue with the info as is.
let us know!
sitruc -
hello,
you’re mixing terminology. FTP is “file transfer protocol”, which just means it’s a way to copy files between servers on the internet.
A typical hosted setup is as follows:
Domain registrar: the place where you have your domain registered (namecheap.com, in your case). all that is initially is a record on the internet that says that you own that domain name.
ISP (internet service provider): the company who has the server where your web files are served from.
FTP: how you copy files to the server that your ISP is serving your files from.
So when you start the process, you register the domain name. Then you pick a hosting plan. Then, when your site is ready, you point your domain name to the server. This is done by adding DNS records to your account at the domain registrar. Basically you are simply going to add 2 name server records to your domain registrar to point to your isp server. here’s your ISP’s article on how to do this:
https://www.siteground.com/tutorials/wordpress/
hope that helps!
sitruc
-
hello,
to install wordpress, you do first copy up the files – then you go to a browser and hit a page on your server which is an install script, and it will install.
the best source for the steps needed is wordpress themselves:
https://codex.wordpress.org/Installing_WordPress
your isp (as many do these days) also offer wordpress installs, so you – depending on your hosting plan with them – you might be able to just install it via your control panel:
https://www.siteground.com/tutorials/wordpress/
your first step is to verify that you are connecting to the proper directory when FTP’ing. The easiest way to verify is to first look at your site now and see what page is showing. then, once you are connected via FTP, you should see an html page that has the same content as the page you see online. you can even make a simple change to it (type your name in the html somewhere) and then reload the main site. if you see your change, you are in the right place.
if you can’t find the webroot when you ftp (read the instructions i posted in the previous message!) then contact your isp support and they can help you.
sitruc
-
Hello,
Unfortunately this is very hard to answer – it’s sort of like calling your car mechanic and saying that the engine is making a noise and asking them to tell you what the cause is. :-/
Your ISP has plenty of docs:
https://kb.siteground.com/category/ftp-howtos-issues/
There are lots of possible issues here – for example, I don’t know if you are uploading to the actual site root. A user on a system will have their own directory that is separate from the actual web root where files are served from. You might be uploading to the former instead of the latter, depending on what the home directory is for the account that you are using (again – that all is not possible to determine from what you’ve said here).
Also – did you actually install a WordPress database and all of that? Merely copying up the PHP and other files won’t get that working – you need the database underneath and the install needs to be configured to connect to that db (where all your content is). You aren’t there yet if you are still seeing the welcome message, but that would be a next concern.
Sorry to not have a specific answer, but try their knowledge base – since we can’t see your setup on the server or the accounts, it’s very hard to advise specifically what the culprit is.
sitruc
-
Hello,
Hard to provide specifics without your specific site, but here’s a general tutorial:
https://customwordpressdezigns.com/2013/02/lock-your-navigation-bar-to-the-top-of-the-screen/
If your nav starts at the top of the page, just set it to fixed via CSS. If it starts lower and locks after a bit of scrolling, you’ll need some JavaScript logic to lock it at the top.
sitruc
-
Hello,
Well hmm. Ya – it’s not that the plugin isn’t working – I suspect that you have a configuration issue somewhere. A DOM inspection on the page shows that the event is attached to that left arrow node, and viewing the source that the plugin generates seems to show that it’s all in order, but there is a lot going on in that page that could be a culprit.
So it’s really a case at this point where you have to debug it. I would start by perhaps using the plugin for non-video items to see if it works with images, for example – so make a super-simple test page and implement it on a page with 3 images. if that works, then swap in your videos (but again – doing this outside this whole content – just a very simple test page). Then you can start to track down what the culprit is. Because this is wordpress, the declarations for this are a bit more obfuscated, so it’s hard to just point at something and say a-ha.
You do have a javascript error in the plugin: “Uncaught ReferenceError: obj is not defined” – that fires every time it’s loaded, and that could also be a culprit.
You might also want to try a different fancybox plugin – there’s this one, for example:
https://wordpress.org/plugins/fancybox-for-wordpress/
You might have better luck there. Sorry to not have an answer for you, but there’s just something way down in there that is mis-configured (so I don’t think it’s the plugin), but to resolve it, you’ll have to dig a bit.
sitruc