[Carsten Orlt] “Why should they if you can’t?”
With a case number there’s nothing to remember. I’d have the case number emailed to me so I can use in any subsequent submissions on the same issue. This is common procedure with many companies I submit issues to.
[Carsten Orlt] ”
With all due respect I think “
Hmm, I think collectively we are important, probably much more so than individually. Developers certainly weigh the prioritization of both issue resolution and feature improvements, at least in part, based on the number of reports.
That’s why you have those most involved with FCPX making entreaty to us to fill out the Feedback Form. It’s only in numbers where we have most impact.
[Carsten Orlt] “Adding a case number would only add to the workload “
I’ve worked with support teams before. This is automated. Handing the issue itself might involve human intervention but the case numbers would be automatically generated. BTW there’s good reason why Apple has a series of question when you fill out the feedback form. It can immediately be categorized so they know any issues and basic specs vs any feature requests and the system the user has in context.
[Carsten Orlt] “My philosophy is that I give as little feedback as possible,”
From what I understand that’s the opposite of what hear being requested by Apple and those close to them. They want and encourage feedback. It’s part of the “market survey.”