In the Profile tab – Field Order: Top First.
Alsmo make sure you have Frame Type set to Interlaced.
My settings which they may be distributing as a preset since I sent it to DGFastchannel.
Code type Bitrate-Based
Bitrate control CBR
Average rate 25000kbit/s
Pixel aspect ratio 1:1
Frame Type Interlaced
Field Order Top First
GOP type Closed Gop
GOP format IBBPBB
Encoder Settings 2-Pass
I did first use these settings with Episode 4.1.2 when I passed their certification.
I haven’t retested with Episode 4.2.2
You should ask them what they’re seeing. They may not give you a technical description but I may be able to translate colloquial English to “Techenese”
Make sure they’re ok with Luma and Chroma peaks as well as Black level (set-up) and audio peaks. These are other non Episode reasons for DGFastchannel rejection.
Make sure you send them very clean material for the tests. Avoid slow mos, black and white video fx and other color fx.