[Connie Di cicco]

Thanks for your reply – I had read somewhere else that their FCP might not be installed correctly. I am not sure – I do know they recently had to update it from 5.1 to 5.1.4.

The client said they called Apple FCP Help and Apple advised them as follows: I should open the project on my computer (the computer on which the project originated), change the QT Compressor setting from AIC to HDV 1080i60, and that should then allow the client to open the project on their system. Can the solution be so simple?! I have a hard time believing that this will help, given that the project is finished, but I am (obviously) not the most tech saavy person in the world.

On a related issue:
should I not be using AIC?
In the future, should I use this HDV 1080i60 setting for the QT Compressor setting when editing HDV projects?

Thanks,
Connie