Hello John- Thank you for your response- I have tried turning on turbo mode following the instructions below, provided by a very helpful CalDigit tech support person
-eject Cal digit from FW
-push right buttonb ( wait for “Loading”)
-go to third choice” Miscellaneous Configuration”
-“file manuals”
-Turbo -OK
but when i went set it the “file manuals” choice with “turbo OK” selection does shows up on LCD screen- only “beeper off/on” and “turn on cfg default”
Not sure what to do next to turn on the “turbo” option which was recommend as a solution for dropping frames /capture problem with this drive
Thank you