Chris Layhe
Forum Replies Created
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All resolved… and, yes, we are morons. Apparently twelve years of symphony editing and then the last ten with final cut didn’t quite cover the idiocy of having the keyboard command mapping panel open as a memory resource, which locks out some of the commands on the actual screen. Duuuh! Thanks for the advice, though…
Chris
CLAi – RED Shoot & Post Specialists
http://www.CLAi.tv
http://www.REDfilm.us -
They were fresh updates from snow leopard but we didn’t wipe the drives and start from scratch again (which would have been bad news), and we did have to install Lion from the upgrade thumb drive and then run a couple of patches to bring it up to date. Are you thinking run the lion install again over the top of everything there now, Eric?
Chris
CLAi – RED Shoot & Post Specialists
http://www.CLAi.tv
http://www.REDfilm.us -
Thanks David, and great to hear from you too – it seems so long ago now since we struggled with the slow and painful demise of Discreet edit together! You’ll have to drop by next time you make it up to San Francisco… and thanks for the tip, I knew there was a workaround somewhere.
Chris
CLAi
San Francisco
https://www.REDfilm.usCLAi – RED Shoot & Post Specialists
http://www.CLAi.tv
http://www.REDfilm.us -
Hi Guys
The problem is corrected and this last post got us there! Running the dongle dumper three times gave me two rejections and one good id dump, switching the dongle to another USB port let everything run as it should – the original USB port must be in the process of going bad, not failed which I would have seen it on the hardware tests, but just flakey enough to throw the Avid software out.
Excellent call MPE…
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Hi Bob
I found the same Xpress link, which does have exactly the same message… but not, this system has never had Xpress loaded. The exact reformatting procedure that I followed was to go back to my Windows 2000 Pro disk, and do a brand new install of Windows on my C: drive, including a full format and operating system load. I then went to the restore ghost CD I got from the reseller, which just restored the system and drivers to exactly how they were when the unit first arrived from Midwest Media. I then went to my original symphony 4.0 disk, not a copy, and loaded the avid software. Finally I went to the same disk and upgraded the atto and vga drivers, and loaded directx.
As far as I know that should leave me with a system drive that has nothing on except for the original symphony load. I then ran the card checker software and everything passed all the tests, and finally ran a ram checker and all of the memory came out fine. I didn’t connect any disks except for the system drive C:, so there couldn’t be any problem there.
I then ran the symphony program and got exactly the same error message at exactly the same place. This one has got me so confused! As a last resort I have just picked up another drive to install as C: in case the system drive itself has some problem.
What I don’t understand is why the error message is exactly the same as for an Xpress problem on a totally reformatted disk…
Any other thoughts guys?
Chris.
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Hi Bob
Excellent suggestion – I actually went a stage further in my desperation last night and reformatted the system drive and then loaded up my symphony backup disk to bring the machine back to exactly as it was when it first arrived, with no drives other than the system C: attached… which I was sure would work, but I get exactly the same error message – and running the board checker passes every test.
Any other ideas?
Chris.
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Tried that – no difference. Then I tried removing everything avid from the system, including most if not all of the registry values and all of the omfi folders, to have as clean an install as possible (it wouldn’t delete the legacy values). Rebooted and did what should have been a totally fresh install, and I get exactly the same error message and lock up…!