Forum Replies Created

  • Hi Daniel

    Rather late but….I have the same problem running off a NAS but works fine from external hard or internal drive. The solution I’ve found is to run CC in version 7.1.0. Everything works fine in this version and we just keep trying each update to see if the problem has been fixed again, if not we roll back to 7.1.0.

    Strange that the issue has only come about after this update. Anyway, hope this might help you or anything else that stumbles across this feed.

    Chris

  • **UPDATE**

    It seems the latest update from Adobe has sorted the issue of spanned clips not importing properly when stored on our Synology NAS!

    We’ve also been playing around with the various settings as we were having the issue of some files continuously creating new Peak Files

    We’ve found with the following boxes ticketed the peak files are only generated once and the system seems to be working fine.

    Wtite XMP ID File on Import (UNCHECKED)

    Enabled Clip and XMP Metadata Linking (CHECKED)

    Include Captions on IMport (UNCHECKED)

    and our media cache files are also being saved to the NAS.

    Hope this might help anyone who’s having a similar problem

    Chris

  • Hi Walter

    Thanks for the reply, interesting that you can use the 1gig connection without any problems. We feel that getting a 10gig would be a slight overkill for a small company like ours.

    I’m wondering if buying a NAS with the capability of 10gig, but still use our current 1gig network would supply any speed improvements?

    Just don’t want to go ahead and spend £8,000 on a whole new 10gig system if spending £4,000 on just new storage would do the job.

  • Hi Alex

    Thanks for your reply

    Yep importing via the media browser, I’m aware of the problem with importing them incorrectly but this is a totally different issue.

    After searching for weeks now a few people seem to have the same issue, it seems to only occur when working off shared storage. But there must be someone out there who is successfully working off shared storage, so need some advice and maybe a spec list from anyone? even better if they have overcome the same issue.

    Chris

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