Forum Replies Created

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  • Catherine Ceigersmidt

    May 29, 2008 at 4:08 pm in reply to: Sudden bugs in version 6.0.3

    I’m capturing again! I figured out how to repair disk permissions to my startup hard disk using the Disk Utility. Steve was right on target!

  • Dear Jason,

    I looked up repairing disk permissions online, did it, tested out both my internal and external drives, and I’m up and running again! I can’t thank you enough for suggesting this. I’m still seeing a few digital hits when the tape begins playing, but the captured clips look fine. Simon, I hope you’re reading this!

    Best,

    Cathy Runge
    Mary Productions

  • Yes I’ve tried that, twice. Made sure everything was set to an internal drive, including the project file. When I try capturing, I get this message:

    Timecode Break

    Warning: Capture detected a timecode break in the last clip. You will not be able to recapture it accurately.

    Cathy Runge
    Mary Productions

  • I don’t know how to repair permissions…someone suggested I do that in my prior post and it’s the first I’ve heard of such a thing. I tried looking it up in the FCP and Mac Help manuals, and I came up short. Could you tell me how?

    Cathy Runge
    Mary Productions

  • Hi Simon,

    I’m about to resort to calling Apple, even if it’s just to bug the heck out of them so someone fixes this problem. I have one question though — have you been able to capture anything, even with the digital hiccups? I can’t even do that.

    Cathy Runge
    Mary Productions

  • Hi Zane,

    When you say “No problems here,” I’m assuming you mean you’re successfully capturing HDV via FireWire using 6.0.3? I’m using a 1 TB Fantom G-Force MegaDisk external drive, and there’s approx. 750 gigs of free space. I’ve already captured a large amount of HDV media (Canon HDV 24F, shot on Sony mini HDV, 63-min tapes…essentially 1080p24) in April and early May via FireWire 800 from a Canon HV10 to the Mac tower (Mac Pro 2 x 3 GHz Dual Core). My external hard drive is connected to the tower via FW 400. This appears to be a moot point since I also tried switching scratch disks to an internal drive with plenty of space and I had the same problem. Prior to yesterday, I hadn’t tried capturing anything for a few weeks — I used Color for the first time a couple of weeks ago, and at that time I did a software update that included a Pro App update, from the list of updates available through my Mac.

    I’m basically of the same mind as Simon — there’s got to be a bug in this new version. However, I will gladly stand corrected if you or someone else has another explanation!

    Cathy Runge
    Mary Productions

  • Simon,

    Yes! That’s exactly what I mean. How frustrating! Have you spoken to Apple tech support? (from my personal experience with calling Apple for earlier troubleshooting problems, sounds like you have, haha). Have you tried using different FireWire cables? Someone suggested that to me. I only have one cable right now simply because I only have one editing suite, but maybe it wouldn’t hurt to buy a spare and see if maybe the problem is cable-related. If not I’m at loss, as I don’t have a back-up machine as you do. If I resolve the problem in another way I’ll definitely let you know, and I hope you’ll do the same if you beat me to it! 🙂

    Cathy Runge
    Mary Productions

  • Catherine Ceigersmidt

    May 28, 2008 at 9:18 pm in reply to: Sudden bugs in version 6.0.3

    Sorry for yet another post, but I checked the camera and there’s no digital artifacts when I watch on the camera itself, only when I’m controlling it through Final Cut/viewing it in the log/capture window. I checked my firewire connection, disconnected/reconnected the cable on both ends and tried again, to no avail. Still seeing the hits, still getting an aborted capture after a minute of lag time between when I click ‘Capture Now’ and when it actually starts.

    Help?

    Cathy Runge
    Mary Productions

  • Catherine Ceigersmidt

    May 28, 2008 at 8:58 pm in reply to: Sudden bugs in version 6.0.3

    Turns out Capture Now is working but it’s taking a ridiculous amount of time to start. When it does, it immediately stops and an error message pops up that says capturing aborted due to timecode break. I’ve noticed today that every time I start the tape, regardless if there’s a timecode break or not, two HUGE digital hits appear about a second apart from each other. Maybe my camera’s the problem. I just ran a head cleaner…so what’s up? Perhaps my camera needs a checkup?

    Cathy Runge
    Mary Productions

  • Catherine Ceigersmidt

    May 28, 2008 at 8:32 pm in reply to: Sudden bugs in version 6.0.3

    Opened a new project, tried capturing, same problem. Any other suggestions?

    Cathy Runge
    Mary Productions

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