Thanks for the input Dave!
I had mentioned many of those concerns to the manager and his attitude was, more or less: “Just do what you can with it.”
The studio they shot in, after some research, is very small and, not surprisingly, he told me that they get an enormous amount of bounce from their psyc wall. I asked him if they had considered pulling the talent away from the wall and he said that, due to the size of the studio that pulling him away from the wall wasn’t really “ideal”.
So I told him that, if that was the case, the key wouldn’t be “ideal”. Regardless, I did what I could with it and expressed how difficult it would be if he brought me footage like that in the future. That footage, however, won’t be going anywhere, and I told him what you mentioned: “Re-light and re-shoot.”
Thanks for all the help!