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Software Rip-off
Hey guys,
Long time user – first time poster. I hate that my first post is this but I need some advice. I recently purchased a copy of Adobe Master Collection at a high enough price that it could be a legit volume license so I gave it some credibility. My mistake… It came to my attention today that this software is cracked and pirated. I emailed the gentlemen that sold me the software and he stated “no refunds” and all that garbage. He will not respond to my phone calls now either. My next step is to go to his office but that makes me a little nervous. Anyway, it is embarrassing to be ripped off but I need some help. What should I do from here? All I want is my money back so I can go to a legitimate seller and buy the software. Help me out guys. Thanks! -
6 Replies
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Write them a letter threatening legal action if they do not supply a full refund. It’ll look more serious if it’s on a lawyer’s letterhead, so if you have a friend who’s a lawyer or something, ask the favour.
Also draft a letter to the Anti-Piracy Department of Adobe, and include a copy of the letter with your legal note to the guy.
Hopefully he’ll panic and give you a refund. Then, notify Adobe Anti-Piracy anyway.
https://www.adobe.com/aboutadobe/antipiracy/reportform.html
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You can also report him at https://reporting.bsa.org/usa/ – They claim to offer rewards of up to $1 million!
—– Christian Wheel —–
Radio Host, 104.3 MyFM, Los Angeles
Audio Production & Imaging
MS Visual Studio Developer
After Effects Enthusiast -
You could also check your local news station and see if they have a reporter team that exposes these guys. I work for the ABC affiliate in Washington DC. We have the “On Your Side” team. These guys expose frauds like this and help get the victim’s their money back.
Most bad guys don’t like that much light shined in their dark, dingy corner!
Good luck!
Chris Heuer
Freefall FX, LLC -
If you’re in the US, you don’t have to threaten legal action… just take it. Fraud and piracy are both criminal matters. Call the Distric Attorney’s office and tell them what happened… let them take it from there. At least, that’s what I would do. 🙂
Thanks,
Shawn
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Good advice from everyone here.
I would also suggest that $50 and a carton of cigarettes will go a long way toward resolving the situation, with the right crowd of course.
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I’d bet Adobe will be more than happy to assist with legal action…contact them:
https://www.adobe.com/aboutadobe/antipiracy/reportform.html
TimK,
Director, Consultant
Kolb Productions,CPO, Digieffects
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