[Bryce Fuller]

Hi Kalleheikki,

I formatted the drive through the camera for exFAT, since I’ll be editing on Windows. I agree with you regarding this possibly being a cable issue, so I made sure the cable connections were solid, and tried using different cables as well. I’m fairly sure I actually ended up testing this on different T5’s, getting the same result, leading me to believe it was a camera issue.

There was no problems filming still shots or even shots with a bit of camera movement, but I could predictably get the camera to drop frames when using my steadicam.

[Bryce Fuller]

Don’t know if this is helpful at all, but during the times that this freezes on the camera playback specifically, it is accompanied by a short but loud volume spike. Oddly, I watched one clip through that was fine, no errors – then scrolled back and played it from the middle – and suddenly some of these freezes and volume spikes happened out of nowhere.

As it stands now, this hasn’t happened with the majority of my test clips, but I’m concerned with reliability.

[Bryce Fuller]

Hi Mike! Thanks for the post

Here’s more equipment specs:

– My Windows 10 computer has an Intel core i9 9900K, Nvidia RTX 2080Ti, with a 500GB Samsung 970 Evo NVMe SSD, along with additional SSD and hard drive space. I agree with you, I would think there wouldn’t be playback issues with more modern computers, let alone with these more robust specs. Where would I look in Premiere to make sure the Mercury Engine is enabled?

Also, the Premiere errors I was getting mention ‘Error retrieving frame (random number here)’ at a specific timecode from the file path of the Samsung T5. The affected clips still freeze on the camera playback, as well as on my PC, but not always in the exact same places. Again, not sure what’s the culprit.

– I’m recording my files from the camera on a 1TB Samsung SSD T5 that is on Blackmagic’s list of recommended drives.

[Bryce Fuller]

Thanks for the response Kalleheikki!

I tried 1/2 res previewing in Premiere and I have one clip in particular that still seems to freeze, while others did run smoothly. Still trying to determine whether Premiere is the culprit here or the BMPCC4K had a recording glitch. I did more testing with the camera in different ProRes flavors and for the most part, (minus one exception) I was not able to replicate the error. The error doesn’t seem to happen consistently, and the affected clips still freeze on the camera and my PC.

I’m just a bit worried about the reliability of the camera at this point.

I’ll look into your mp4 suggestion to see if that is a viable option for my workflow.

By the way, do you know by any chance if DaVinci Resolve handles ProRes files better than Premiere at all?

Thanks,
Bryce