[Bruce Fraser]

Thanks Joshua for the thoughtful answer. A simple “let me send you an email about this issue” would have been sufficient for me when talking to tech support on the phone. I hardly ever call any support for anything so I was a little shocked as to the response. It’s one thing to say “it’s Apple’s issue” it’s another kind of response to TRY and help, which you did. I do truly appreciate it. That’s a sign that you know what you’re doing and that you know support is a bit of a game. I really liked your response… All of it.

I apologize for being rude. I’ll do my best to not let my frustration get the best of me in the future.

Thank you so much,
Bruce

[Bruce Fraser]

Thanks for the hint. In the Decklink system prefs there’s a checkbox that says: Remove field jitter when video is paused.
Kind of counter intuitive but unchecking that box made the graphics perfectly clear.

Thanks,
Bruce

[Bruce Fraser]

I have an Apple 8bit SD timeline. Using LiveType or Boris Grafitti. Alpha over ntsc video.

Bruce

[Bruce Fraser]

I don’t have those programs but if they do what I need I’ll buy it.
Thank you very much!!!

Bruce