Bethan Fairbairn @bethanfairbairn • Joined Dec 2011 • Active 6 years ago Remove Connection Are you sure you want to remove from your connections? Timeline Profile Connections Photos Forums Points Leader Badges Discussions Replies Favorites Discussions Replies Favorites Forum Replies Created Bethan Fairbairn December 28, 2011 at 10:52 pm in reply to: Unknown Exception…. unexpected failure during Application Startup? I have this exact same problem but i dnt have or i cant understand where this folder is that i need to delete is, is it in the program files/adobe/support files/adobe after effects cs5 when i click computer??