Forum Replies Created

Viewing 1 - 10 of 47 posts
  • Ben Wilson

    July 31, 2012 at 4:36 pm

    Bottom line is that Windows has to be able to see the Adrenaline before Media Composer will. The part of the un-install/re-install process that may make a difference is the re-installation of the firewire driver, IF Windows can see the hardware. BUT, if there is a problem with the cable, port, or Adrenaline that keeps Windows from seeing that the hardware is attached, the driver will not actually be installed.

    Unplugging all other firewire devices is a good place to start. I recently had to unplug an Adrenaline in order to connect to a firewire HDV camera for one of our producers. Even though the camera and Adrenaline were on separate firewire busses (not ports), there was still some contention between the devices.

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    June 11, 2012 at 12:52 pm

    In practice that is how it works out. In reality it’s the USB wireless NIC that is setting the hardware ID for the software activation to use. When it’s not plugged in, the hardware ID for the computer changes to a different NIC that is either a builtin NIC or an addin card. Any change to the network configuration will change the hardware ID.

    You can change which NIC the license is attached by using ALC to deactivate the license. Then unplug the USB wireless and re-activate the software.

    That should eliminate you need to have the USB dongle plugged in. If you don’t have a hardwired network connection, there is a procedure for using a different computer to activate.

    The builtin wireless on my laptop would occassionally be re-installed by windows and I would have to call AVID to get them to de-activate my license. I finally found a dongle I could use to transfer my license to a dongle.

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    June 8, 2012 at 4:56 pm

    If you are getting the “Avid License Control was not initialized properly” error, you will likely have to call AVID for license support. License support is free, albiet a pain, but free. 1-800-800-AVID.

    A re-install will not fix that as the license files have likely gotten corrupted.

    If nothing has changed with your network adapters, you may be able to get away with simply deleting the License files.

    The location of the files will depend on your Windows version. If you are on MC6, I am assuming you are running Win7 64-bit. If that is the case, look in the C:\ProgramData\Avid\Licenses\SWL folder and move the files to another location on your hard drive, like the desktop or a folder in your My Documents folder. Do the same for the files in the C:\ProgramData\Avid\Licenses\Pro_Editor folder.

    If the files are simply corrupt and nothing has changed with your network adapters or settings, then you should be able to launch ALC and re-enter your System ID and Activation code. IF that doesn’t work, you will have to get AVID to reset your activation on their license server.

    I had to do this enough times that I converted to a dongle.

    Cheers,

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    April 27, 2012 at 8:01 pm

    That sounds similar to a workflow I was researching with CatDV and P2 into my AVIDs.

    I used CatDV to create ALE files of my P2 Clips. Then imported the ALE file(s) and AMA’d the P2 volume(s). I then had to modify the AMA P2 Clips to change their Tape Name to match what was in the ALE file. After that, I chose to relink the ALE imported clips, allowing a relink to AMA volumes and unchecking match case…, and then choosing any video format. The ALE imported clips all came online at that point.

    At least, I think that’s what I did…It’s been a while since I did this and I didn’t document it…:/

    Don’t know if that would work with the RED files or not, but it worked for me with P2.

    Cheers,

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    April 16, 2012 at 6:53 pm

    For dragging, or inserting, from the Source Monitor, make sure you select the track(s) you want modified on your timeline. Those V1 A1 A2 A3 A4 TC1 buttons just to the left of your timeline are the select buttons for which tracks to edit. The column of those buttons at the far left represent the tracks that exist in the source clip (if you have one loaded). You can also drag the A1 source button down to the A3 timeline button and the same for A2 to A4 before making the edit and then disable the rest of the timeline(record) track buttons that you don’t want over written.

    When I was told to think of machine to machine editing with tape machines and those were the Source track enable buttons and the Record track enable buttons, it made sense.

    I’m a little less familiar with dragging clips that already exist in the timeline from track to track as I don’t do that very often and I get the A/V sync off real easy when I do that.

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    March 21, 2012 at 2:04 pm

    I have never seen that AMA error either. Does this error occur with any particular type of AMA source footage? e.g XDCAM or DSLR, etc?

    Are all of the AMA plugins on the edit stations the correct versions for the installed AVID software?

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    March 21, 2012 at 1:46 pm

    The very top level of management at AVID changed 2 years ago and they started listening to the users and getting feedback. The open I/O initiative introduced with Media Composer 6 and related products is a direct result of this change. I personally think they have good hands on the tiller. 3rd party hardware support will only get better as time goes on.
    IMHO…

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    March 20, 2012 at 3:07 pm

    I know this post is a few days old, but….

    Last time I experienced that error one of my editors was having connection problems with the drive she was trying to capture to. (I know that seems a bit different than consolidating, but it is still related to a throughput/drive connection issue.)

    I had the editor change to a different media drive and she was able to continue on. I have since fixed the drive problem. In my case, it was a physical connection issue in the SCSI chain.

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    March 6, 2012 at 9:18 pm

    If she installs MC 6 and you are using MC5.5, test the workflow before putting a lot of time in it to make sure the sequences she creates will load in 5.5.

    If the period of time that she will be doing the string outs will be covered for the 30 day trial period, have her download and install MC 5.5,the same version you are using. That way, you don’t have to worry about backwards (or in this case forwards) compatibility issues.

    If I’m not mistaken, if she buys a license for 6.0, she can contact AVID to get a serial number for any previous version for no extra cost. Similar to the concept of having a dongle authorized for 6 and running any version prior using the same dongle.

    Ben Wilson
    Engineering Project Manager
    SCETV

  • Ben Wilson

    March 6, 2012 at 9:10 pm

    If you have your AVID install disc, the codec installers are in an Installers folder on the disc. Or in a folder if you downloaded the installer package for AVID.

    Ben Wilson
    Engineering Project Manager
    SCETV

Viewing 1 - 10 of 47 posts

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