[Bassel – matrox video products group]

Hi Rob, I understand that Matrox Technical Support has been working with you to resolve these technical issues. Please do not hesitate to contact us if you have any other questions.

Matrox Technical Support contact information:
https://www.matrox.com/video/en/support/mac/mxo2/contact/

Best regards,
Bassel

[Bassel – matrox video products group]

Hello, to clarify some of the questions on this thread; please note that the Matrox MXO2 family of products will work with HDMI devices that support YUV as well as RGB color spaces…This means that you’ll be able to use monitors or televisions for accurate monitoring.

To take full advantage of Matrox MXO2, an HDMI monitor/television must support the following:

– An HDMI input resolution of 1920×1080.
– 1:1 pixel mapping (aspect ratio of 1:1) on the HDMI input. On some HDMI monitors, 1:1 pixel mapping is sometimes referred to as “dot-by-dot”, “Full Pixel”, or “Just Scan” mode.

Note: With an HDMI monitor that supports an aspect ratio of 1:1 on the HDMI input, your MXO2 output is displayed at its exact resolution, without any scaling. For example, if your monitor supports a resolution of 1920×1080, and your output’s resolution is 1280×720, your output will appear as a rectangle within the 1920×1080 display, surrounded by black bars on all four sides. If the monitor does not support 1:1 pixel mapping, your output may be resized by your HDMI monitor of choice…

Thanks,
Bassel

[Bassel – matrox video products group]

Thanks for the info.

Did turning off “Audio Scrubbing” in the View menu help?

Also, can you make sure your playback settings are properly set:

In Final Cut Pro choose View > Video Playback.
Select the Matrox MXO2 setting that matches your project’s sequence setting.

Choose View > Audio Playback, and select Matrox MXO2 Audio Output.

– Note If Audio Follows Video is enabled in the Audio Playback menu,

Matrox MXO2 Audio Output will be automatically enabled once you’ve selected an MXO2 setting for video playback.

Thanks,
Bassel

[Bassel – matrox video products group]

Hi Michael,

What FCP and Mac OS X versions are you running?

Regards,

[Bassel – matrox video products group]

Hi all,

If you read the bug carefully (which is stated in the Release Notes), you’ll notice that its only an issue when you create a 1080i file with the MAX technology (Such as the CompressHD card or MXO2 MAX family of products) and try to bring this file into Adobe Encore (for Mac). In all other cases, with other burning and authoring programs, there are no issues with these MAX files. Once the Adobe Encore (for Mac) fix is completed; you’ll be able to use 1080i files in Adobe Encore.

Presently, if you absolutely need to work with 1080i and use Adobe Encore (for Mac), you will have this same, usually long encoding times. However, If this is not your case, then you can use any other program for 1080i or any other resolution for Adobe Encore.

I hope this helps in clarifying things.

Best regards,
Bassel

[Bassel – matrox video products group]

Hi Chris, Matrox Technical support is monitoring this thread closely and will have a Matrox Technical Support Representative contacting you shortly to assist you with your troubleshooting.

Best regards,
Bassel

[Bassel – matrox video products group]

Hi Chris, Matrox Technical support is monitoring this thread closely and will have a Matrox Technical Support Representative contacting you shortly to assist you with your troubleshooting.

Best regards,
Bassel