thnx for responding terence, i have no idea about that but i’m going to ask the IT guys, will respond asap
EDit:
Ok i asked, and they had no idea so i went searching in the deck config for info and saw “fast cue” unticked the box and now everything is fine.
Let this be a lesson people, do not assume anything, if someone says “yeah i’ve had a look through the config and cant see anything that could make it do that” ALWAYS look for yourself, you might see the problem where they do not. Same goes, i suppose, for if you check have someone else look too.
Chances are though if you miss it it’s not there 😉
thnx again terrence, though not the solution it did prompt me to search for myself something i should have done… 2 months ago 🙁