[Andrew Timms]

To be honest – I hadn’t tried them yet as I didn’t think you got support without the support contract.

Will give that a go next – I’ll pull the Blackmagic card out tonight to see if it helps.

[Andrew Timms]

Hi –

Jumped on Avid this morning. Firstly I can replicate the error by playing the sequence backwards. It doesn’t do it on scrubbing but hitting J then waiting a few frames then get the error.

I turned off all the audio layers and the problem went away – although the video didn’t play back great backwards (I’m not sure if it is meant to). It is only DV in this case (film offline).

I also tried copying the Avid MediaFiles dir to a lacie FW800 drive and unmounting the XSAN – same error.

The computer is this:

and has this Fibre card:

Fibre Channel Domain 0:

Vendor: LSILogic
Product: LSI7204EP
Revision: Firmware 1.3.14.0
Bus: PCI
Slot: Slot-2
Initiator Identifier: 126
Node World Wide Name: 20:00:00:06:2B:11:15:A0
Port World Wide Name: 10:00:00:06:2B:11:15:A0
Address Identifier: 01:06:00
Description: Port 0
Speed: Automatic (4 Gigabit)
Topology: Automatic (Point-to-Point)
Status: Link Established
Cable Type: Fiber Optic

with these cards in the system

The other video card listed is a Blackmagic Decklink HD Extreme 2. This is our slowest machine – I can replicate the problem with our Mac Pro 3,1 8 core also (same Fibre and Blackmagic card).

Thanks for your help!

[Andrew Timms]

Still waiting for editor to leave..he mentioned it only seems to happen now when watching footage in reverse. (It is getting weerd now)

Storage connected via Fibre – Apple XSAN2

[Andrew Timms]

It is every project – that is the strange thing. It does it on any part of the timeline, so different media. Has done it on two jobs now.

I can’t check the sound turn off thing right now, nor swap out the machine (it is swapped out since the last job anyway).

I wondered if it was an XSAN thing, I’m going to try putting the media on a local HDD tonight to see if that helps.