Replies – Forums – Andrew Carter

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Andrew Carter
November 9, 2008 at 6:58 am in reply to: Can no longer import .jpg files

Yay. Problem solved.

Uninstalling Quicktime and reinstalling the latest version did the trick.

I had tried this previously but there is a trick to uninstalling QT. When uninstalling qt through the install/uninstall programs, choose the “uninstall everything” option. Windows says it’s not a good idea but it works. if you don’t choose this option, the new install doesn’t work properly.

This link explains how:
https://support.plato.com/kb/tip.asp?psid=2189

Then just download and reinstall QT.

Thanks heaps.

Andrew
Andrew Carter
November 9, 2008 at 6:23 am in reply to: Can no longer import .jpg files

don’t think that’s the problem because the jpgs worked with Premiere previously. think it’s a software glitch
Andrew Carter
November 7, 2008 at 11:48 pm in reply to: Can no longer import .jpg files

Do you mean to drag and drop .jpg files into the Project Window?

I just tried that. It doesn’t work with jpgs or gifs but does work with tif and bmp files.

I get an error message saying “file is an unsupported type”.

Andrew