Forum Replies Created

  • Andrea Cuervo

    January 13, 2020 at 1:16 pm in reply to: Cinema 4D (R19) won’t launch on my Mac

    Hi Xavier,

    Unfortunately, I had no choice, so I restore the macOS to Mojave in its stable version 10.14.6 without performing the update in iTunes because when I performed the iTunes update that my iPhone X automatically requested the C4D viewport stopped working, the truth is I have no idea why, but now I know that it is not very safe to do an update in macOS,
    I think part of the problem is iTunes, I do not know why anyway thank you very much for trying to help me,

    Best,
    A.

  • Andrea Cuervo

    December 28, 2019 at 1:38 am in reply to: Cinema 4D (R19) won’t launch on my Mac

    Hey guys!

    I have a problem with macOS Mojave after updating the version of my iTunes I connected my iPhone X and it asked me to update, I did & then suddenly the ALT key of the viewport inside C4D-R20 stopped working, I try in the adobe and works perfectly without problems so I thought it was the c4d file, I was working on so I tried to restart open close and create a new one but unfortunately, it didn’t work, is quite weird because I have the option to move in the viewport with the 1,2 keys but it’s not possible to use ATL key, unfortunately, I don’t have how to recover the previous version of my iTunes, I didn’t save the backup in TimeMachine, I would like to know what I should do I have Mojave Version 12.9.5.5, I’m not sure if it works with the MobileDevice.framework version from Xavier Bonet that is running on macOS Sierra 10.12.6 because I assume that the file to download that you left in the description just works in macOS Sierra,

    Sorry guys but I don’t know much about these issues, however, I do have a question,

    Is it safe to follow the process from Xavier Bonet or do you have any idea where I can download MobileDevice.framework for macOS Mojave?

    I would really appreciate your help or if you have any suggestion for me would be amazing!

    Thank you so much ☺

    Cheers!
    A.

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