[Alan In uk]

Our legal systems are different I’m sure; and my current problem is pretty low budget in comparison with the original post, but I wonder if you have the same sort of problems I am encountering?
In UK it seems to be current buisness practice to a) not respond to correspondence, b) not reply to emails, c) never under any circumstances use headed company stationery, etc etc.
I have a job going pear-shaped, absolute idiots, no responses to requests for scripts, no feedback etc etc.
I have no confidence in them so I’m using what we call ‘small claims” court (maybe upto $10K).
It’s a sad one because I did 2 great jobs for them some time ago.
I don’t have a contract (foolish I know) but I do write letters, emails, phone log etc. I have a dossier with maybe 2 email replies in it 30 or so from me.
happened once before and my records did the trick, I got paid before it came to court.
Is my gut feeling that there are a lot of unprofessional people out there just the same over in your neck of the woods ?
cheers, alan in uk