Forum Replies Created

  • Alan Dater

    August 11, 2015 at 4:53 pm in reply to: PP14 media page not seeing raid

    Here is the fix!
    Thanks to the folks at OWC
    I do not know how to attach the file called: DiskIconRemover2.zip
    But that is what you need from OWC and then follow their instructions.
    It works perfectly and now the “Media Page” sees my OWC raid

    Here are the instructions
    1. Quit Premiere Pro if the app is open.
    2. Un-zip the application DiskIconRemover2.zip
    3. Launch the application and authenticate with your user password.
    4. Follow the instructions at the top of the Disk Icon Remover Window.

    Please let me know if there is anything else I can assist you with.
    If there are any further questions, comments, or concerns please feel free to respond to this email.
    Thank you for contacting OWC and please have an awesome day!

    Sincerely,

    OWC Robert J
    Technical Customer Service Rep

    Other World Computing
    8 Galaxy Way
    Woodstock, IL 60098
    https://www.macsales.com

    Toll Free: 1.800.275.4576
    International: 815.338.8685

    Ticket Details
    Ticket ID: UUY-289-19627

  • Alan Dater

    August 11, 2015 at 3:04 pm in reply to: PP14 media page not seeing raid

    Ok, thanks for the info.
    Seems strange neither OWC nor Adobe have come up with a fix for this yet.
    Thanks Alan Dater

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