Hi Shane,
Thanks heaps for your response. To answer a few questions:
[Shane Ross] “How was this footage generated…converted to ProRes HQ? What camera was used, and what format did it shoot?”
The footage is captured in an OB truck as ProRes HQ. We receive footage on drives. There wasn’t any transcoding after that point.
[Shane Ross] “Where does it indicate this? Can you provide a snapshot of the sequence settings?”
Ah my bad, I’ve just taken a look now and it was the DVCPRO sequences that had 720p50/25 not the ProRes sequences. However, I’ve just noticed that in our ProRes Sequences, under sequence settings, and under QuickTime Video Settings, the Compressor being used is Apple ProRes 422, and not the HQ version. Could this be causing an issue on export?
[Shane Ross] “Sure it does. Look in your EASY SETUPS. I’m posting a pic of mine…note, it says “AJA IoXT” before the setting, that’s just to enable the IoXT to play it out. If you don’t have IO hardware, you’ll still see this option in the Easy Setups. Look for yourself.”
Just took a look, and the only ProRes option we get is for 1080p24. I’ve attached a screen shot of what the “Use” menu under the HD format looks like. And if we select the format to be ProRes 422, it still only gives us the 1080p24 option.

Thanks again for all your help 🙂
Freelancer Video Producer at RedArch Designs | Media Manager and Motion Graphics artist at Tomorrowland Sound & Vision