Windows not recognising drive through Thunderbolt 2 connection

[Ido Bartana]

Hi everyone,

I got a 32TB hard drive to edit a documentary on. The faster connection on this drive is a Thunderbolt 2 connection, and I can’t get my windows computer to access the drive. I can hear the drive spinning when I connect the it to the computer (using a thunderbolt 2 to USB-C adapter), but I cannot access it.

There is no Issue using a USB-1 cable, the connection is just too slow.

Has anyone ever had this issue before?

Thanks.