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Activity Forums Blackmagic Design Windows 7 & Intensity Pro

  • Windows 7 & Intensity Pro

    Posted by Randy Johnson on August 5, 2009 at 9:52 pm

    I am running Windows 7 64 RTM. When I install my Intensity pro board it looks like its intalling but its shaded out in the device manager. Will the Insensity Pro work with Windows 7 64?

    Mitch Peterson replied 16 years, 1 month ago 13 Members · 15 Replies
  • 15 Replies
  • Brian Louis

    August 6, 2009 at 4:43 am

    I haven’t heard anything about BMD supporting win 7 at this time, maybe someone from BMD will chime in.

  • Ian Lewis

    August 6, 2009 at 7:25 am

    I have a Decklink HD Extreme working fine in Windows 7 64. I may be wrong, but I believe that the Intensity drivers are basically the same.

  • Tanel Toomsalu

    August 6, 2009 at 8:13 am

    I tested it some time ago and got Intensity Pro to work on Win7 64b without any problems. Didnt do anything else besides seeing if it works, so cant comment on stability.

  • Jim Daly

    August 7, 2009 at 12:10 am

    Okay. Just got a brand new Intensity Pro out of the box and installed it. Windows 7 64 bit build 7100+ and used the Intensity 3.2 installer package.

    Windows 7 rebooted to a BSOD. I tried to reboot a second time with the same result. After that I booted to safe mode and returned to earlier.

    My system is a : Q6600 EVGA 790i FTW and nothing else except for a whole lot of disks and a xfx 9800gt video card.

    I have XP on this system too. I’ll try to install there and let you know.

  • Randy Johnson

    August 7, 2009 at 2:34 am

    o.k. mine started working maybe I needed a reboot.

    Randy Johnson
    Rando1968@comcast.net

  • Chris Fisher

    August 11, 2009 at 10:30 pm

    I’m on Windows 7 Ultmiate RC1 (x64)

    The 3.2 drive package for Windows never finishes the installation, the installer runs for a bit, when it looks like its just about finished, the progress bar reverses and the installation fails.

    So close! But no dice. real bummer too, not too unexpected, but shoot, this is one of the first devices I’ve got that worked under Vista, but does not work under Win7..

    Anyone found a workaround to this problem?
    -Chris

  • Jon Barrie

    August 14, 2009 at 12:52 pm

    Did you try to run the installer with Vista Compatibility?
    – JB

    Jon Barrie
    aJBprods
    http://www.jonbarrie.net

  • Joe Beckwith

    August 17, 2009 at 5:27 am

    I am running Windows 7 x64 Professional and it installed fine.

    The only problem I’m getting is that I can’t seem to capture compressed MJPEG in VirtualDub, only in Media Express.

  • Jim Daly

    August 17, 2009 at 12:50 pm

    Okay to follow up here. I am also running Windows 7 64bit. The only way I was able to get this thing installed was to first install the software/driver package, shut the system down and then install the card. Once that was done the system booted and detected the card and installed the drivers. I was able to see the card and use it in Premiere Pro CS4. The video quality was good but video/audio sync was poor. Also in some cases could play the first 2 or 3 seconds of video then it would freeze the player. But the file was saved in its entirety, I can scrub through the file but no player will play it.

    Finally, when I rebooted the system would not reboot properly. I was forced to “restore from earlier” to get my system running.

    I have sent a message to Blackmagic

    More to come..

  • Chris Fisher

    September 21, 2009 at 7:26 pm

    Thanks for the update! I’ve been trying the install with the card already in the PC, since I got the impression from their install PDF that was the order to do things. I’m going to pull the card and try that.

    Please keep us posted on the audio sync stuff, and thanks for the help!
    -Chris

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