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Activity Forums Blackmagic Design Windows 7 & Intensity Pro

  • Steve Anderson

    September 27, 2009 at 10:15 am

    Have you heard back from Blackmagic Jim? I just shot them an e-mail off yesterday so I am awaiting a reply from them as well. I will post back if I get any good news from them.

    My problem is mainly with the audio, video is coming off perfectly. Yes, I have sync issues which I think is because of the audio problem anyways. But I am having so many issues with audio, MOST of the time it does not work and I have a high pitched annoying sound is probably the best way to describe it. It has works sometimes, reboots do not always guarantee it will work either.

    I just upgraded my system too only to have problems that would almost make me wish I did not upgrade. I went from Windows XP 32-bit to Windows 7 64-bit (which is where I am having all my problems). Hardware upgrade went from an AMD Athlon 64 X2 4400 to an Intel Core i7 860 on a EVGA P55 FTW motherboard. 🙂

    I installed the drivers like you would install anything else. (multiple times too). So to @Jon Barrie when you say install them with Vista Compatibility, I take it you mean right click installer > properties and check mark run this program in compatibility mode for previous version of Windows? If so, did you run into any audio problems if using Windows 7 64-bit too? Thanks in advance.

  • Nathan Goodfellow

    October 2, 2009 at 7:37 pm

    I am having problems with the blackmagic and windows 7 as well.

    I installed the hardware and the software and everything seemed to work fine however when I plug in video I cannot get it to display or capture anything but a black screen.

    I contacted Blackmagic Design and they said they will not give me support until windows 7 is officially released

    I do not want to have to roll back to a previous version so if anyone is currently running a stable install please advise on how I can accomplish this!
    Thanks 🙂

    Nate
    http://www.softthoughts.info

  • Jason Carp

    October 23, 2009 at 2:40 am

    Hey All,

    I am new here, but I thought I’d give some feedback about this. I had the same issue when i updated to the new windows 7 32bit. And i followed the instructions above by deleting the drivers and then taking out the card and reinstalling the software and then after that reinserting the card. This worked perfectly and now I’m able to use the card the same way as before on Vista!

  • Andrew Zarian

    November 1, 2009 at 9:12 pm

    I am also having a issue with this card. I use the Intensity pro with 2 other cameras , and stream my show with vidblaster. normally im at around 75% system resources but in 7 im maxed at 100 %. I have changed the 3rd camera to something else other then the intensity pro and it works great. Seems like the drivers for 7 make it more demanding on the CPU. Does anyone know about this issue and if there is a fix for it

    https://www.guysfromqueens.com

  • Mitch Peterson

    March 27, 2010 at 6:55 am

    I just got my intensity Pro in the mail, installed it in my computer, downloaded the drivers, hooked up xbox 360 via HDMI to the input on the intensity n one from its output to my hd tv. I can’t get either audio or video to display or record. I’m running windows 7 ultimate. Any ideas/suggestions to fix this problem??

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