Win 7 thinks when I shut down AE CS6 that it has crashed

Adobe After Effects

Win 7 thinks when I shut down AE CS6 that it has crashed

Posted by Tom Daigon on August 18, 2012 at 9:52 pm

Every time I finish a session and exit from AE CS6, Win 7 thinks that it has crashed. I get an error screen asking me if I…

1. Want to go to the web to find out why it crashed and

2. Want to close the program. I tell it to close the program. AND THEN THE SCREEN COMES UP AGAIN. :/

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=XRIg6h-LIm0 (Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

Tom Daigon replied 14 years ago 2 Members · 3 Replies
3 Replies

Tom Daigon
August 20, 2012 at 4:19 am

Crash Screen 1

Problem signature:
Problem Event Name: BEX64
Application Name: AfterFX.exe
Application Version: 11.0.1.12
Application Timestamp: 4fab6f50
Fault Module Name: AJAEmp.aex_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4fc6b2b4
Exception Offset: 000000001d304db0
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: f04e
Additional Information 2: f04eabcdaf3a6ad735d9023ba252f848
Additional Information 3: c4c6
Additional Information 4: c4c687bbccfa0909904fea6b267b51cb

Read our privacy statement online:
https://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Crash Screen 2

Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.1.12
Application Timestamp: 4fab6f50
Fault Module Name: AJAEmp.aex_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4fc6b2b4
Exception Code: c000041d
Exception Offset: 000000001d304db0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 392a
Additional Information 2: 392a698e602120acfcd65b3e8819e68b
Additional Information 3: c335
Additional Information 4: c335d9d1fb36e796425319cd0f409fec

Read our privacy statement online:
https://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=XRIg6h-LIm0 (Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid
Roland R. kahlenberg
August 20, 2012 at 4:46 am

Heya Tom, perhaps posting this at the official Adobe forum might get you better replies. I see AJA being referenced to, in both crash instances.

Good Luck
RoRK

Intensive AE & Mocha Training in Singapore and Malaysia
Adobe ACE/ACI (version 7) & Imagineer Systems Inc Approved Mocha Trainer
Tom Daigon
August 20, 2012 at 3:19 pm

Yes Roland, I have posted this at the Adobe forum and sent it in as a bug report to Adobe as well.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=XRIg6h-LIm0 (Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

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