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  • Who is the Culprint: Mercalli or Vegas?

    Posted by Rich Kutnick on March 17, 2013 at 5:17 pm

    As early as a few hours ago Mercalli 2 was behaving with my SVP 12, but a few minutes ago I started to get the exception error as soon as Mercalli was done analyzing a clip:

    “Exception from Mercalli-Script: Catasrophic failure (Exception from HRESULT:0x8000FFFF (E_UNEXPECTED))
    jsCRIPT-eRROR #65535”

    I can stabilize clips using Mercalli 2 SAL (Standalone Version) just fine, but on the SVP timeline I get this exception. I installed Audacity and a few of its plug-ins yesterday, but this did not screw up my two or three Mercalli stabilizations earlier today. Any ideas before I start dissecting anything?

    Rich Kutnick
    VIDEO IMPRESSIONS

    Steve Rhoden
    replied 13 years, 2 months ago
    2 Members · 5 Replies
  • 5 Replies
  • Steve Rhoden

    March 17, 2013 at 7:02 pm

    Restart your system….

    Steve Rhoden
    (Cow Leader)
    Film Editor & Compositor.
    Filmex Creative Media.
    https://www.facebook.com/FilmexCreativeMedia
    1-876-832-4956

  • Rich Kutnick

    March 17, 2013 at 9:18 pm

    That was the first thing that came to my mind, Steve, and I already performed a cold reboot. NO LUCK! Do you think that once again reinstalling both Mercalli and SVP 12 would get rid of this gremlin? If so, can I just reinstall without removing the programs? If removal is necessary, should I perform a COMPLETE uninstall with RevoUninstaller (which thoroughly cleans the registry, too, but may wipe out all of the presets and preferences that took months to perfect to make SVP 12 somewhat stable) or just go through Windows Control Panel for its so-so uninstall? I don’t want to muck up anything, if you know what I mean. Thanks.

    Rich Kutnick
    VIDEO IMPRESSIONS

  • Steve Rhoden

    March 18, 2013 at 12:12 pm

    No, dont mess with Vegas. The issue is directly with Mercalli.
    Do a thoroughly clean uninstall of it and manually delete all
    its pertaining folders. Then download and install the latest
    Mercalli service pack.

    Steve Rhoden
    (Cow Leader)
    Film Editor & Compositor.
    Filmex Creative Media.
    https://www.facebook.com/FilmexCreativeMedia
    1-876-832-4956

  • Rich Kutnick

    March 18, 2013 at 5:11 pm

    As with many of these problems, quite often the solution is neither clear nor simple. Unfortunately, Steve, un/re/installing Mercalli was an exercise in futility. Since there were several new program installs (which I really did not think would affect SVP 12 in any way, nor its plug-ins) as well as thirteen Win 7 updates, I performed a System Restore back to March 15th and methodically worked my way forward. After each program re-install I checked Mercalli 2, and after a few hours of reinstalling everything since the 15th I am pleased to tell you that all again is well. What happened?!! Beats me–I just can make an educated guess that there was an errant bit here or there that was causing Mercalli memory buffer errors (and I did see one or two in SVP the other day when I was not using Mercalli 2). I have no idea why the errors started occurring or why they now are gone, but in any event now all is well!! I just hope that these gremlins do not appear again for reasons unknown to me, but the bottom line is sometimes in order to correct these things a rollback and re-install is required!

    Rich Kutnick
    VIDEO IMPRESSIONS

  • Steve Rhoden

    March 18, 2013 at 7:52 pm

    Well, So true…..Glad you got it resolved finally.

    Steve Rhoden
    (Cow Leader)
    Film Editor & Compositor.
    Filmex Creative Media.
    https://www.facebook.com/FilmexCreativeMedia
    1-876-832-4956

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