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Activity Forums Adobe Premiere Pro What’s happened to Mercury Playback Cuda setting

  • What’s happened to Mercury Playback Cuda setting

    Posted by Gavin Possingham on December 19, 2013 at 4:12 am

    Hi all
    After the latest update of Premier 7.2.0 I only have the option to choose between “Mercury Playback GPU Acceleration (Open CL)” and “Mercury Playback Software Only”.
    I have a 17″ MacBook Pro early 2011 model with a Nvidia card in it and up until now the GPU Cuda acceleration has been working great.
    I am working on a project that is using Arri Alexa footage shot ProRes 422 in log mode, i have been applying a lut on an adjustment layer to view it. Before the upgraded i could play it back in real time at full quality off my Thunderbolt drive, after the upgrade i could only get it to playback without dropping frames at 1/4 res.
    If i switch to Software Only mode it will playback at full quality again but i am not sure if it is using the GPU.
    I would think there should be 3 options in the “Video Rendering and Playback” settings i only have the 2 i have mentioned. Anyone else seeing this behavior.
    Cheers
    Gavin

    Jay Soriano replied 12 years, 3 months ago 4 Members · 11 Replies
  • 11 Replies
  • Peter Garaway

    December 19, 2013 at 6:45 pm

    Hi Gavin,

    Have you updated to the latest CUDA driver? you can find the link below:

    https://www.nvidia.com/object/macosx-cuda-5.5.28-driver.html

    Can you tell me what GPU is in your system?

    Best,

    Peter Garaway
    Adobe
    Premiere Pro

  • Gavin Possingham

    December 20, 2013 at 12:14 am

    Hi Peter
    Cuda driver is up to date it was the first thing I checked. GPU in the Macbook is “AMD Radeon HD 6750M 1024MB”.
    I am curious as to why i no longer even have an option to select Mercury Playback with Cuda?
    Thanks for your time
    Gavin

  • Peter Garaway

    December 20, 2013 at 12:19 am

    Hi Gavin,

    What your seeing is correct. AMD cards only support OpenCL. CUDA is proprietary to NVIDIA. That is why you do not see it listed as a renderer option.

    Hope that helps.

    Happy Holidays!

    Peter Garaway
    Adobe
    Premiere Pro

  • Gavin Possingham

    December 20, 2013 at 1:47 am

    Hi Peter
    If that is the case why is performance significantly worse when i select “GPU Acceleration OpenCL” as opposed to “Software Only” option.
    For example this Alexa ProRes footage stutters badly when OpenCL is selected but plays perfectly in software only mode.
    Also i have a yellow line above the footage in OpenCL mode and a red line in software only mode which is what i would expect visually to have, but performance is opposite to what i would expect.
    Thanks
    Gavin

  • Gavin Possingham

    December 20, 2013 at 2:09 am

    Hi Peter
    I just remembered i have PP CS6 on this system so i loaded up some of this Alexa ProRes footage in a project threw on an adjustment layer and applied an effect that turned the timeline red, with OpenCL selected CS6 plays back the timeline at full res with no dropped frames.
    So why does version 7.2.1 choke on the exact same scenario, further more i know this was working in the 7.1 version of Premier because i was playing back this stuff before the update last weekend with on dropped frames.
    Thanks
    Gavin

  • Gavin Possingham

    December 20, 2013 at 2:27 am

    I just rolled Premier back to version 7.0 and the footage is playing back no problems. It appears something has been broken in the latest update that affects Mercury playback with my configuration.
    My exact specs are:
    Mac Book Pro 2011
    2.2 Ghz Intel Core i7
    8 GB ram
    Graphics AMD Radeon HD 6750M 1024 MB
    Software OS X 10.9.1

    Cheers
    Gavin

  • Peter Garaway

    December 20, 2013 at 8:07 pm

    Hi Gavin,

    Thanks for the information. We’re currently investigating this problem. It seems to be effected slight older AMD cards.

    Apologies for the hassle. I’ll write back with any developments.

    Best,

    Peter Garaway
    Adobe
    Premiere Pro

  • Gavin Possingham

    December 21, 2013 at 12:16 am

    Hi Peter
    Good to know its not me ill stay tuned
    Cheers
    Gavin

  • Valter Toni

    December 30, 2013 at 10:45 am

    Thanks Gavin. You have perfectly described the same experience with my MacBook 2.5 GHz Intel Core i7 17 – 16 GB RAM – AMD Radeon HD 6770M 1024 MB
    I hope that Adobe will help us to resolve the issue early.
    Walter

  • Valter Toni

    December 30, 2013 at 10:48 am

    Same problem with 17 MacBook 2.5 GHz Intel Core i7 – RAM 16 GB – AMD Radeon HD 6770M 1024 MB

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