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Activity Forums VEGAS Pro What I’ve learned about Vegas 6 hanging and crashing

  • What I’ve learned about Vegas 6 hanging and crashing

    Posted by Seatlanta on July 9, 2005 at 7:18 pm

    I started a fairly long thread on June 14 about my problems with Vegas 6.0b hanging and sometimes crashing. In a nutshell, I tried almost everything, including:

    1. reformatting my drives
    2. new install of Windows XP Home and all updates
    3. installed and re-installed Vegas 6.0b
    4. tried various video cards (including my neighbor’s)
    5. tried various audio cards
    6. updated all video and audio drivers
    7. swapped memory
    8. ran diagnostic programs for memory and all drives
    9. upgraded mb BIOS
    10. removed the Media Manager
    11. played around with lots of settings for video preview memory

    OK, get the picture? Nothing helped, except going back to version 5.0.

    In desperation, I loaded Vegas 6.0 on my office computer–and guess what? It hung and crashed.

    My neighbor loaded Vegas 6.0 on his computer, and it hung and crashed. In all cases, we were using the same set of files.

    What I discovered
    Finally, I started playing detective and found that it is mostly jpeg still images that cause the problem. I can load giant avi files and edit with no problem. I can load psd files (from Photoshop) and everything’s fine. I can load tiff files, and things go smoothly. BUT as soon as I drag a few jpeg still images into the timeline, the program locks up so tight that I almost can’t shut it down.

    Money for nothing?
    I’m very frustrated that I spent money on an upgrade that won’t do (for me) what the earlier version did. I do photo montages and documentary work using lots and lots of still images. Some of these are big files–but so what? If Vegas 5 handles them, I would expect Vegas 6 to do the same.

    After reading about similar problems from other forums, I’m convinced that Vegas 6.0 has a problem that needs to be addressed.

    I’m still open to suggestions, hints, prayers, magic spells, or anything else.

    Thanks.
    James (seatlanta)

    Donatello replied 20 years, 9 months ago 7 Members · 13 Replies
  • 13 Replies
  • Liam Kennedy

    July 9, 2005 at 8:53 pm

    How large are those Jpeg images? There are reports of problems with projects with large Jpegs. “Large” in these cases would mean larger than would be typically required for the panning/zooming which may be necessary in the project. In other words… don’t load a 4000×4000 pixel image if all you will be doing is a small pan or zoom.

    For my use… I have projects with many jpegs (some 2000×2000 pixels) and never had any problem.

    As your problem seems repeatable… I would definitely submit a support incident to Sony (via their web site).. and upload the sample project with supporting files. Then I would get on the phone and activate your 60 days of free live phone support (which you get as a result of the free upgrade). Their live support is excellent.

  • Gary Kleiner

    July 9, 2005 at 11:39 pm

    Problems with jpegs were a bug that was fixed, though I seem to remember that being back in Vegas 5.

    In any case, you should install the latest version (build 115). Do you have that?

    Gary Kleiner
    Vegas Training and Tools.com

  • Strobealific

    July 10, 2005 at 2:44 am

    My guess is image size as well.

    Don’t go any larger than 1440X1080.


    Marc Bowyer
    StrobeAlific Media

  • Bill Mash

    July 10, 2005 at 9:23 am

    Don’t know if I subscribe to the file size therory as I have done several small projects with 7m pixel jpegs (3072 X 2034 @ 180 DPI) from a Canon G6, no problem. Just tested several slide scans at 2k X 2k @ 2400 DPI with no problem either.

  • Strobealific

    July 10, 2005 at 4:27 pm

    Why go with anything that large? You won’t see that quality on an NTSC monitor. HD is 1080. SD is much lower. That’s why I suggest 1440×1080. That is plenty of resolution for HD video.

    Vegas doesn’t seem to do well processing LARGE jpegs or other still images.


    Marc Bowyer
    StrobeAlific Media

  • Seatlanta

    July 10, 2005 at 5:15 pm

    I appreciate the suggestions from everyone.

    As for the high resolution, I need it for some photos because of the pan-and-zoom I have to do. If I begin with a group photo with 100 people and zoom in on one face, I have to start with a hi-res photo or the closeup view will look terrible.

    If I’m not zooming in on one important part of the photo, I could get by with much lower resolutions, but if I end up zooming to just 10% of the original width, that’s a big jump in original resolution. And sometimes, for historical photos, I go from an establishing shot to a tight, tight closeup.

    That said, I do believe that I may be able to go with a slightly lower resolution for many of my pix. Also, I may have to work around the problem by using a lower-res pic for the establishing shot and then zooming to a higher-res version for the closeup.

    But the bottom line is that Vegas 6 does not handle large jpeg files as well as previous versions. See my next post for some data from tests I did today.

    Thanks everyone.

    James (seatlanta)

  • Seatlanta

    July 10, 2005 at 5:51 pm

    I used a black-and-white photo from the late 1940s and used Adobe Photoshop to save it in different formats (*.jpg, *.tif, *.psd) and different resolutions from 1500 dpi to 10,000 dpi. I cropped the picture into a square so that the horizontal and vertical resolutions were the same.

    I tried dragging the file to the timeline in Vegas 6 and in Vegas 4. The *.psd files were almost exactly the same size as the corresponding *.tif files. The *.jpg files were much smaller for each corresponding resolution. For example, a 3000 dpi file for each format was:

    psd: 25,908 kb
    tiff: 26,388 kb
    jpeg: 1,357 kb

    The jpeg files were much, much smaller (in Kb), but they caused the most trouble in Vegas 6.


    Here are the results.

    JPEG files
    Vegas 6 handled everything through 6000 dpi.
    Vegas 4 handled everything through 10,000 dpi.

    TIFF files
    Vegas 6 handled everything through 5000 dpi
    Vegas 4 handled everything through 4000 dpi

    PSD (Photoshop) files
    Vegas 6 handled everything through 8000 dpi
    Vegas 4 handled everything through 10,000 dpi

    Other observations:
    Some hi-res files were not visible in the timeline preview; they were just black, although they did show on the preview screen.

    Some hi-res files did not show up in the crop window. There was just a white background with the letter “F” on it. Even so, panning and cropping worked, but it was a hit-or-miss operation.

    I suspect from past experience that there will be more crashes as the number of different photos builds up on the timeline. For the above test, I simply dragged 10 copies of the same photo onto the timeline, panned-and-cropped one of the copies, dragged them around on the timeline, overlapped some of them for dissolves, and generally just played around with them, trying to get it to hang.

    Everything was pretty stable as long as the photo’s resolution stayed below a certain range (see list above). But when the resolution got too high, the program stopped as soon as I tried to put just one copy on the timeline.

    James (seatlanta)

  • Strobealific

    July 10, 2005 at 6:11 pm

    Have you tried .png files. They seem to work best.

    While I understand you are trying to get the best quality possible, I would focus on the pixel ratio (i.e. 1440×1080, 640×480, etc.) instead of dpi. Again, 1140×1080 is good enough for HD video. Make sure you watch your project on a video monitor.

    Try zooming into a video clip. You will notice it looks awful on a computer screen.

    Another solution for images at a lower resolution is to duplicate the track when you have finished your edits and transitions. Put the duplicate track above the original. Make the top track progressive scan and set opacity to 50%.


    Marc Bowyer
    StrobeAlific Media

  • Donatello

    July 11, 2005 at 12:13 am

    also i would set RAM preview to ZERO ..

  • Edward Troxel

    July 11, 2005 at 2:18 am

    I wouldn’t. That can INCREASE your render time. For example, if you put a still on the timeline 30 seconds long and render that with it set to zero, it will take a fair amount of time as each frame will be rendered individually even though nothing has changed. If you up it to even 1 meg, it will render the first frame and the zoom through the remaining 30 seconds. I’ve found the default of 16 meg to work well for me. I can see making it smaller but would not reduce it to zero.

    Edward Troxel
    JETDV Scripts

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