Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Panasonic Cameras warning: contains unsupported media

  • warning: contains unsupported media

    Posted by Trevor Ward on August 4, 2009 at 6:38 pm

    I have a card I shot with my HMC150. I’ve copied the card to my HD, just like I do with the other cards. I try a Log and Transfer and I get the message:

    Warning: “card 1” contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media.

    WTF. I’ve had nothing but one trouble or another with this damn camera. I’m about ready to sell it and get a more reliable camera like the HPX170. What does this mean? The card works. I can put it back into the camera and I can see and play all the clips. I’m feakin pissed. I don’t have time for this crap!

    -trevor ward
    Red Eye Film Co.
    http://www.redeyefilmco.com
    orlando, fl

    Trevor Ward replied 16 years, 8 months ago 2 Members · 4 Replies
  • 4 Replies
  • Juan Pena

    August 9, 2009 at 5:08 pm

    Trevor,

    Did you ever recover your footage?

  • Trevor Ward

    August 10, 2009 at 5:31 pm

    No. Panasonic USA looked at it and wanted to send it to japan. Then I talked to transcend and they said they’d look at it and try to recover the data. Since it’s their card, I sent it to transcend.

    -trevor ward
    Red Eye Film Co.
    http://www.redeyefilmco.com
    orlando, fl

  • Juan Pena

    August 12, 2009 at 2:41 am

    So it was a card issue not a camera issue?

  • Trevor Ward

    September 17, 2009 at 1:28 pm

    I never got the footage recovered. Transcend claimed they looked at it and then they sent me a new card. I had a couple of more cards go down. I’ve sent them to Panasonic and they are sending them to Japan. They’ve determined that I had a bad camera – something was wrong with the board. So I’m getting a brand new camera, not just a repair. At least that gives me a little more confidence now. But it’s been a hassle and I’ve lost footage and money as a result of cards going down.

    -tw

    -trevor ward
    Red Eye Film Co.
    http://www.redeyefilmco.com
    orlando, fl

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy