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Activity Forums AJA Video Systems VTR No Communication – IOHD and ProRes HQ

  • VTR No Communication – IOHD and ProRes HQ

    Posted by Connie Simmons on November 30, 2007 at 6:36 pm

    HI. I am sure that everyone knows this, but I just learned it. I am using:
    IOHD
    Mac Pro 3 gig 8 core 8 gigs ram
    JH-3 Deck
    HDCAM tapes from Sony Cinealta F900
    5 Terabyte esata raid
    AJA Gen 10 – (has changed everything)

    I had been happily capturing pristine ProRes HQ footage, and realized by deck might be near something that was too hot. I powered everything down – the IOHD LAST – and moved my deck and in the process unplugged it, the computer and the IOHD to move some wires.
    I powered back on – the IOHD FIRST – opened the same FCP project, same IOHD Pro Res HQ easy setup, and the log and capture window said that the was no communication with the VTR. I could actually play the footage from the deck, but no tape timecode, so useless to me.

    I then trashed my FCP Preferences in the Users library, and the AJA IOHD preferences in the root library preferences library, restarted my computer – Same result.

    I called the fabulous support people at AJA, and was told to go to the Apple system preferences, click ONCE on Network, click on the SHOW drop down menu and go to Port configurations and make sure the IOHD serial port was checked (it was not), then click apply, and shut everything down again and then repower up. IOHD powered down last, and powered up first. When I opened my FCP project again, the log and capture window said “VTR OK” and everything worked as it was supposed to work.

    Apparently when I unplugged everthing, even though powered down, the mac changed the port configurations.

    Best, Connie Simmons

    Connie Simmons replied 18 years, 5 months ago 2 Members · 2 Replies
  • 2 Replies
  • Gary Adcock

    November 30, 2007 at 8:50 pm

    [conniesim] “Apparently when I unplugged everthing, even though powered down, the mac changed the port configurations”

    when you launch your hardware, all of the ports reset, Serial ports are handled by the OS and booting the computer without the IoHD powered up can reset any unconnected serial ports

    Choose the proper Easy setup again it would have reset to the IoHD’s serial ports

    gary adcock
    Studio37
    HD & Film Consultation
    Post and Production Workflows
    Inside look at the IoHD

  • Connie Simmons

    December 2, 2007 at 11:13 pm

    HI, Gary – Do you know if in port configurations, where you find IOHD serieal – checked – whether you need the built in firewire checked or unchecked?

    Thanks, Connie

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