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VERY odd: AHC.exe (Adobe H*lp Center) and PShop/AE, Win7
So, this is odd:
1) Installed AE on W7 machine. HELP never worked. Didn’t even launch from AE.
2) DL’d AHC from Adobe.com. Went to install, but BIG alert about how it’s not compatible w/W7. OK, cancel.
3) Just to check, I decide to try the Help on PShop, which also uses AHC. AHC pops open. What comes up, though, is not PShop’s Help, but After Effect’s Help.
WTH??
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“Putting the HARM in ‘harmonica’ since 2005.”
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4 Replies
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I have no idea, but then I always use the online help anyway. No mention of what version of AE/Photoshop you’re using…might help those who are trying to troubleshoot for you.
– The Great Szalam
(The ‘Great’ stands for ‘Not So Great, in fact, Extremely Humble’)No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.
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There’s a forum here for issues with the Adobe Help application.
But, as Michael says, the other versions of the documentation are much better. I use the HTML version on the Web most of the time, and I use the PDF version when I’m not online.
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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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I’m using AE7: I’m not sure if there is any online help.
Is there? Or PDF?
Tnx.
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“Putting the HARM in ‘harmonica’ since 2005.”
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Yes, there’s definitely a PDF. It’s on your installation disc.
After Effects CS3 (8.0) is the earliest version with HTML Help on the Web:
https://livedocs.adobe.com/en_US/AfterEffects/8.0/
Several things were added between 7.0 and 8.0, but the 8.0 Help is still very relevant to 7.0; just ignore the parts about the new features.———————————————————————————————————
Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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