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Activity Forums VEGAS Pro Vegas 12 Pro 64-bit hangs on playback

  • Vegas 12 Pro 64-bit hangs on playback

    Posted by David Bilodeau on November 17, 2012 at 4:57 pm

    I recently upgraded from Vegas Pro 11 to Vegas Pro 12. The day I installed, immediately got the new build notification so took that down and installed.

    Recently had upgraded my PC with a better GPU (NVIDIA), using GPU acceleration with Vegas 11 with no problems.

    Vegas 12 hangs on playback in the timeline after 20 seconds to up to 10 minutes, depending on whether I’m running the NVIDIA control panel software, WITH GPU ACCELERATION ENABLED.

    If I disable it, everything works fine.

    I have an open support case with Sony and so far they have mostly wasted my time getting me to tinker with msconfig, selectively turnong off services, when the real fault seems to be Vegas 12’s implementation of GPU Acceleration itself.

    Has anyone else had this problem, reported it, and gotten a different response from Sony support?

    Very frustrating…can’t take advantage of the GPU acceleration that has so helped playback during editing.

    FYI I have the NVIDIA GeForce GTX 460 (got a deal), with the 10/2/12 driver version 9.18.13.697.

    David Bilodeau replied 13 years, 5 months ago 7 Members · 17 Replies
  • 17 Replies
  • Mark Barton

    November 17, 2012 at 5:40 pm

    I would try with the 310.54 drivers from Nov 12th 2012. I’m using these drivers with the GTX 570 card. I have both Vegas Pro 11 and 12, so it is not a generic problem with upgrading to 12.

  • David Bilodeau

    November 17, 2012 at 5:47 pm

    Thank you for the tip! I did an online/automated driver check just this morning and it did not notify me of the availability of this NVIDIA “driver of the month” version.

    The scan tool I just ran also shows me this, so it looks like they have branched the driver updates for newer cards.

    NVIDIA Driver Downloads

    Product

    Current
    Installed Driver

    Latest Driver
    Update

    GeForce GTX 460

    306.97

    Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time.

  • David Bilodeau

    November 17, 2012 at 5:49 pm

    Oh….they’re BETA drivers:

    NVIDIA have released a GeForce 310.54 beta driver for it’s graphics cards.

    I’ll see if I can get ’em and try ’em.

  • David Bilodeau

    November 17, 2012 at 6:54 pm

    Installed the latest beta NVIDIA drivers and still, with GPU Acceleration selected in Vegas 12 Pro, playback, and eventually Vegas entirely, hangs (though audio playback continues, the entire Vegas screen freezes.

    So far the only workaround is to disable GPU acceleration, which is a pity because it definitely improved playback performance overall.

  • David Bilodeau

    November 17, 2012 at 7:16 pm

    One further update for today….

    With GPU Accel enabled, and threads reduced to 3 (I have quad core 64-bit CPU), I can playback in Preview (Auto) mode with GPU Accel enabled and get nearly consistent 29.970 frame rate, if I start at a point in the timeline and just let playback go.

    However, if I start jumping around in the timeline between chapters to look at different sections, Vegas UI hangs while audio continues even with those settings and I have to kill the process.

    With GPU Accel disabled, no matter the playback setting and whether I jump around, no playback or UI hanging problems.

  • Steve Rhoden

    November 17, 2012 at 7:25 pm

    GPU Acceleration is such a “sometimes work sometimes dont” technology.
    Wish there was a different way to ramp up acceleration that doesnt
    causes such varied results.

    Steve Rhoden
    (Cow Leader)
    Film Editor & Compositor.
    Filmex Creative Media.
    https://www.facebook.com/FilmexCreativeMedia
    1-876-832-4956

  • Mark Barton

    November 17, 2012 at 8:18 pm

    I usually use the BETA drivers, because I think it is more that they are waiting for Microsoft to get the logo that they have been certified by them. It is my understanding that the company has to pay Microsoft for every time they rev the driver to get the certified logo. I really doubt that Microsoft does any real testing, so I trust the BETA version of the drivers as incremental fixes for the driver that got the logo. What brand NVidia card did you end up with? I have the EVGA version and they have a utility call EVGA Precision X that displays the GPU utilization. Usually Vegas never pushes mine past 25% utilization, but when I run Folding at Home (application that leverages the GPU to help researchers compute protein folding simulations) it pushes it to 99% utilization. Another thing to watch are the GDI objects being used by the Vegas120.exe process in Task Manager as shown below:

    In Task Manager, you can add that column by choosing Select Columns from the View menu.

    There is a limit on the number of GDI Objects and sometimes I have seen Vegas get into the thousands. Seems to be if I work with a lot of OFX dialogs. But I would not expect you to reach the limit within 10 minutes of work.

  • David Shirey

    November 19, 2012 at 7:07 pm

    I’ve had the exact problem you’re describing, with the audio continuing while Vegas locked up and had to crash the process. I was going to skip 12 entirely but I happened to be building a new pc at work right when I came out so I figured why not just upgrade and then I won’t even have 11 installed, which of course is never a good idea since new Vegases are always buggy at first. My solution for now is like you said, just disable GPU acceleration, which I realize is not a “solution” but I’m hopefully they’ll resolve these issues with some updates sooner rather than later.

  • Steven J casey

    November 19, 2012 at 10:35 pm

    I’m having the same issue. I have a Quadro 4000 and am downloading the new driver as I type. Appears to be a brand new release just today. Anyway, hoping this helps because working around all the freezing and crashing isn’t getting me anywhere.

    Just a side note, Sony’s support is possibly the worst I’ve ever encountered. I don’t want to even try with them this time around as they typically wait 2 weeks and then just ask you to restart the machine. When you reply they wait another two weeks and then tell you to reinstall. Two weeks later they tell you to check for updates. Etc etc. Suddenly you realize this must be an inner ring of Hell.

  • Steve Rhoden

    November 21, 2012 at 10:39 am

    inner ring of Hell….lol, lol.
    Thats funny as hell Steven, i understand your frustration.
    Sometimes these new drivers being pushed out by the card
    developers make the situation even worse for some users….
    another ring of hell.

    Steve Rhoden
    (Cow Leader)
    Film Editor & Compositor.
    Filmex Creative Media.
    https://www.facebook.com/FilmexCreativeMedia
    1-876-832-4956

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