Vegas 12 now crashing every time I make a change

[Graham Bernard]

[Kayley Grace] “53 gig on my hard drive available”

And that is the only drive? What is the total size of that drive?

[Kayley Grace] “I installed Pro 12 a while ago”

What Build of Vegas Pro is it?

[Kayley Grace] “Temp is fine sitting between 60 and 80 degrees.”

Is that true? Is this the range for a VEGAS PC to work within? I don’t know. Where did you get those figures?

From what you’ve described, and basing my feedback on my own experience, this is pointing towards some really simple housekeeping needed, rather than an issue with Vegas – you’re not getting any internal Vegas warning:

[Kayley Grace] “No error message other than not responding on the top menu.”

So:

1] Check your VP Build number.

2] Check you have enough System drive available and consider releasing more space.

3] Check that those temperatures are optimal for Vegas – I don’t know. I do know that a PC’s temperature can make Vegas bend at the knees! CHECK to see that you have clean, fluff and hair-free ventilation ports.

Get these simple housekeeping items out of the way first before going to look for more complex issues. As you say:

[Kayley Grace] “I installed Pro 12 a while ago and it has been working fine until 2 days ago I had the red screen.”

HTH

Grazie

Video Content Creator and Potter
PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
Cameras: Canon XF300 + PowerShot SX50HS Bridge

[Steve Rhoden]

The cause is the Windows Update that you did Kayley!!
Did you reinstall Vegas?

Steve Rhoden
(Cow Leader)
Film Editor & Compositor.
Filmex Creative Media.
https://www.facebook.com/FilmexCreativeMedia
1-876-832-4956

[Graham Bernard]

Yeah, it’ll be what Steve says.

Grazie

Video Content Creator and Potter
PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
Cameras: Canon XF300 + PowerShot SX50HS Bridge

[Stephen Mann]

OK, some new information here.

Red screen is an indication of low resources. (RAM + Pagefiles).
How big is your Pagefile?

Gracie – 80-degrees is not hot – my CPU gets over 100 during an encode.

Encoding a 30-second project shouldn’t tax a system with 53Gb of free disk space, but around here when there is less than 100Gb, the disk is, for all practical uses, full. On the other hand, if you are using a high bitrate and a lot of image files, you could be simply running out of hard-disk space. As Grazie said, “is this your only hard disk”? If this is a desktop PC, then run to your nearest electronics emporium and buy a second drive. You should be able to get a 2Tb drive for less than $100. If it’s a laptop, then buy an external drive for it. USB3 if your laptop supports it.

Out of curiosity – when Vegas appears to halt, go into the resource monitor (run/resmon), find the “vegas112.exe” and right-click on it then select “Analyze Wait Chain”. This should be blank, but if not, then the stalled process may provide a clue.

Look at the “Memory” tab. In the graph at the bottom, how much memory is “in use”? If while encoding this approaches 100% then you are using your Pagefile which could be why you are getting the red-screen if there’s not enough hard disk to hold a dynamic Pagefile.

While you’re in Resource Monitor you can click on the “Memory” tab. Click on the header for “Commit” to sort on that column. This tells you which processes are eating your resources. It’s most likely to be your browser. (I do not run a browser on my editing PC).

One last thing? Is your PC overclocked?

Steve Mann
MannMade Digital Video
http://www.mmdv.com

[Kayley Grace]

Having a look my pagefile is 8173MB

I have about 4 external 2 TB hard drives and after moving things around I now have 277GB available – I have a 1TB hard drive in my PC.

I have uploaded the file with the await chain results
5648_waitchain.pdf.zip maybe you can explain what this means Stephen?

The memory being used when Sony craps out is 31%.

I don’t know what overclocking is so I am guessing no.

Hopefully something in this might help find some answers if not them I’m not sure what to do next.

Any help or ideas you have are greatly appreciated Stephen.

[Kayley Grace]

Hi Graham, Thanks for the questions.

1] Check your VP Build number. – Build is 486

2] Check you have enough System drive available and consider releasing more space. – I have 277GB now available and it’s still an issue.

3] Check that those temperatures are optimal for Vegas – I don’t know. I do know that a PC’s temperature can make Vegas bend at the knees! CHECK to see that you have clean, fluff and hair-free ventilation ports. – it’s not my PC over heating. The temp is from the recommendation by Stephen to check and his runs at 100 + so mine is well within range and my PC isn’t hot and I’ve never had any issues with it until now.

Given vegas is the only program I am having issues with it has to be something with vegas.

[Kayley Grace]

Hi Steve, Yes I have uninstalled and reinstalled vegas. I thought that too until someone else mentioned they have up to date windows and there is running fine.

I wonder if there is a way to uninstall the windows updates I did.

[Stephen Mann]

You have three instances of Vegas running?

Steve Mann
MannMade Digital Video
http://www.mmdv.com

[Kayley Grace]

Nope I haven’t Stephen, and in the past I’ve had more than one vegas running and it’s all worked fine. .

I do think I may have found a solution – I went with my instincts and have uninstalled all the windows updates and it now, fingers crossed seems to be working ok.

Also started a completely new project from scratch in case there was a bug in the last one with a video file or something like that.

So far so good. Have been working on vegas for the last 20 mins and its still working.

[Stephen Mann]

The image you sent shows that you have Vegas running three times. At least Windows thinks so. Try killing all but the first, starting at the bottom.

Steve Mann
MannMade Digital Video
http://www.mmdv.com