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Activity Forums VEGAS Pro Vegas 11 Render Crashing :(

  • Vegas 11 Render Crashing :(

    Posted by Dane Smith on September 21, 2012 at 1:50 am

    Hi guys,

    So Vegas 11 is crashing when i try and render using any Codec.

    Here are my pc Specs:

    AMD Phenom II @ 3.2ghz
    4GB DDR3 RAM
    GTX 570
    1TB HD and 160GB secondary HD

    Here is the Crash code:

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 11.0 (Build 683) 64-bit
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:Windowssystem32nvopencl.dll
    Fault Address: 0x000007FEEBFECAF0
    Fault Offset: 0x00000000000BCAF0

    Fault Process Details
    Process Path: C:Program FilesSonyVegas Pro 11.0vegas110.exe
    Process Version: Version 11.0 (Build 683) 64-bit
    Process Description: Vegas Pro
    Process Image Date: 2012-04-27 (Fri Apr 27) 04:43:00

    ANY IDEAS??????

    John Rofrano replied 9 years, 5 months ago 11 Members · 24 Replies
  • 24 Replies
  • John Rofrano

    September 21, 2012 at 2:15 am

    [Dane Smith] “ANY IDEAS??????”

    Yup…

    Fault Module: C:\\Windows\\system32\\nvopencl.dll

    That’s the OpenCL graphics driver from your NVIDIA GTX 570. Turn off GPU acceleration in Options | Preferences | Video and in your render template and the problem should go away. Of course, your GTX 570 won’t be used at all. You might want to either update your graphics card driver to the latest level or down-grade it to a level that Sony recommends but it looks like that’s what’s causing the fault.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Shelby Trauner

    September 21, 2012 at 2:35 am

    Here’s what I’m getting….getting between 18 and 39% done rendering and this….hope you can help

    Extra Information
    File: C:UsersOwnerAppDataLocalSonyVegas Pro11.0gpu_video_x86.log
    File: C:UsersOwnerAppDataLocalSonyVegas Pro11.0dx_video_grovel_x86.log
    File: C:UsersOwnerAppDataLocalSonyVegas Pro11.0svfx_video_grovel_x86.log
    File: C:UsersOwnerAppDataLocalSonyVegas Pro11.0dx_grovel_x86.log
    File: C:UsersOwnerAppDataLocalSonyVegas Pro11.0vst_grovel.log
    File: J:CV VideosVideo Projectssplit test.veg

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 11.0 (Build 682)
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:Program FilesSonyVegas Pro 11.0vegas110k.dll
    Fault Address: 0x1001E795
    Fault Offset: 0x0001E795

    Fault Process Details
    Process Path: C:Program FilesSonyVegas Pro 11.0vegas110.exe
    Process Version: Version 11.0 (Build 682)
    Process Description: Vegas Pro

  • John Rofrano

    September 21, 2012 at 2:46 am

    You would need to send those log files to Sony because that fault is actually within Vegas Pro 11.0 itself. It’s still worth turning of GPU acceleration and see if that makes any difference. If not, you really need to give those logs to Sony so they can see what’s going on.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Steve Rhoden

    September 21, 2012 at 9:32 am

    The new GPU Acceleration features is whats giving Vegas 11
    most of its aches and pain.

    Steve Rhoden
    (Cow Leader)
    Film Editor & Compositor.
    Filmex Creative Media.
    1-876-832-4956

  • John Rofrano

    September 21, 2012 at 10:42 am

    [Steve Rhoden] “The new GPU Acceleration features is whats giving Vegas 11 most of its aches and pain.”

    Indeed. When people were crying for GPU support I said that they should be careful what they wish for because Vegas was hardware agnostic for 9 versions and that was a good thing. Now, people are having problems because they’re buying cheap gaming cards and expecting them to work with professional applications. They don’t realize that the drivers for those cards are not tested for professional use. Yes they have OpenCL support and OpenGL support but that’s not what the manufacturer focuses on. The manufacturer worries about DirectX support for games which professional programs like Vegas Pro don’t use.

    I purchased an NVIDIA Quadro 4000 for $700 and I’m not having any problems with Vegas Pro 11.0 GPU support but that’s the price you have to pay for stability. If you want good hardware acceleration guess what… you have to buy good hardware! The driver support from game cards is minimal for OpenCL/OpenGL use. Sony should have had a qualification list of cards whose drivers are known to work like Adobe did. I know people got around Adobe’s list but when things didn’t work, at least they know it was because they were trying to use an unsupported card.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Al Bergstein

    September 21, 2012 at 11:51 am

    Gtx570 is a supported card for Vegas and for adobe. Works fine for me in CS6. Crashes in vegas 11 $ 12.
    It’s the poster child for xdcam accelleration on their web site, so i bought it believing it just might be more stable too.

    http://www.sonycreativesoftware.com/vegaspro/gpuacceleration

    I ask because multicam is easier to use in Vegas, but can’t deal with crashing.

    If it’s simply a matter of down or upgrading a driver,I’d do it. But I’m running the ‘correct’ version.

    Then again, maybe i don’t need gpu accelleration for multicam on an i7. i’ll try it out w/o.it.

    Al

  • Rick Altizer

    September 21, 2012 at 9:39 pm

    Does anybody out there know what graphics cards DO with with Vegas 11 with GPU Acceleration turned on?

    I’m using GTX 560 and it DOES NOT work. Won’t even let me open the program. Stalls at “initializing GPU accelerated video processing.” I had to pull out card and use motherboard VGA.

  • John Rofrano

    September 22, 2012 at 1:01 am

    [Rick Altizer] “Does anybody out there know what graphics cards DO with with Vegas 11 with GPU Acceleration turned on?”

    Sony doesn’t specifically list the ones they have tested with and “qualified” as working. They only make this broad statement on their GPU Acceleration page:

    NVIDIA

    Requires a CUDA-enabled GPU and driver 270.xx or later.

    • GeForce GPUs: GeForce GTX 4xx Series or higher (or GeForce GT 2xx Series or higher with driver 285.62 or later).
    • Quadro GPUs: Quadro 600 or higher (or Quadro FX 1700 or higher with driver 285.62 or later).

    NVIDIA recommends NVIDIA Quadro for professional applications and recommends use of the latest boards based on the Fermi architecture.

    Your card definitely falls within that range but obviously it doesn’t work. I would try different drivers.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Rick Altizer

    September 22, 2012 at 1:47 am

    If I have an i7, 32 gigs of RAM, Windows 7 pro and an SSD – do I even need to worry about GPU processing?

  • John Rofrano

    September 22, 2012 at 2:25 am

    [Rick Altizer] “If I have an i7, 32 gigs of RAM, Windows 7 pro and an SSD – do I even need to worry about GPU processing?”

    It depends… does your computer seem fast enough for you? If yes… then you don’t need it. 😉

    Here’s real world example:

    I have a an Intel Core i7-3930K Sandy Bridge-E 3.2GHz that has 6 cores, 12 threads, 16GB of memory. I’m guessing that’s a bit more powerful than your i7 QuadCore.

    With GPU turned off, I can render 1 minute of HDV 1440×1080 to MainConcept AVC/AAC MP4 in 1:06

    With GPU turned on, I can render 1 minute of HDV 1440×1080 to MainConcept AVC/AAC MP4 in 0:30 !!!

    That’s a 200% improvement in render times with a 6 core CPU vs NVIDIA Quadro 4000 GPU… so I’d say it makes BIG difference having GPU acceleration.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

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