Vegas 11 Hangs on Initializing External Monitors

[Stephen Mann]

I have one workstation that does this every “first start” of the day. I know that it’s a driver issue but it is as simple as restarting Vegas and it works fine the rest of the day.

Steve Mann
MannMade Digital Video
http://www.mmdv.com

[Rick Altizer]

Unfortunately, it hangs no matter how many times I re-start Vegas.

[Stephen Mann]

The next time it hangs, open “Resource Monitor” from the Windows Start Menu.

In the Overview tab, are any of the items red?

Find the Vegas process (vegas110.exe) and right click on it to determine what driver or other process is hanging it up.

Steve Mann
MannMade Digital Video
http://www.mmdv.com

[Rick Altizer]

Thank you SO MUCH for helping me out. It’s great to know there’s someone out there and I’m not in this all alone.

No items in red in overview tab.
When I right click Vegas110.exe I get these options:

End Process
End Process Tree
Analyze Wait Chain
Suspend Process
Search Online

When I select “Analyze Wait Chain” it shows the following with an arrow pointing down from fist line to second:

Vegas110.exe (PID:3812) Thread:4584
Vegas110.exe (PID:3812) Thread:3664

Does that mean anything to you?

[Stephen Mann]

Try stopping the second process.

Steve Mann
MannMade Digital Video
http://www.mmdv.com

[Rick Altizer]

Before it will let me end the 2nd process, I have to close out the “Vegas has stopeed working” window. As soon as I close out that window the program is closed so there’s nothing for me to end. Very frustrating.

I did go in to safe mode and was able to start the program. I couldn’t hear anything because there was no sound in safe mode. So that means there is some kind of conflict with windows. Perhaps a new update is conflicting. I might try a system restore to a later date.

[Rick Altizer]

Just deleted the program and re-installed and it STILL hangs.
Just noticed on Friday there was a major Windows upgrade on my computer. I’m going to turn off automatic updates and try to restore to before Friday.

I’ll let you know.

[Mike Hinkel]

I had the same problems that ended with reformatting the computer awhile back. SCS has just recently found a fix of which I was just informed. Kind of late for me, but I hope it will help you. This from a Tech at Sony Creative Software:

Thank you for writing back. Please reinstall the software and if it still hangs follow these instructions:

Click on Start or the circle Windows flag on the bottom left hand corner and in the search field, type msconfig and hit Enter on your keyboard. In this new window, click on the Services tab and scroll down until you find a service called Windows Presentation Foundation Font Cache 3.0.0.0.

Uncheck the box to the left of this service, then click Apply and OK.

You computer may request that you restart. Please do so and then open up Vegas.

If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.

Good luck. Let us know how you make out.

[Stephen Mann]

[Mike Hinkel] ” … or the circle Windows flag on the bottom left hand corner … “

Um, that was in Windows XP.

But clearing the font and icon caches once in a while can help with other unrelated problems. Windows will just rebuild them as it needs them.

Steve Mann
MannMade Digital Video
http://www.mmdv.com

[Stephen Mann]

[Rick Altizer] “Before it will let me end the 2nd process, I have to close out the “Vegas has stopeed working” window.”

That should not affect the Resource Monitor.

Steve Mann
MannMade Digital Video
http://www.mmdv.com