Vegas 11 crashing when rendering to MP4

[Jeff Schroeder]

Hey Bob,

Which codec are you using? MainConcept or Sony?
Are you trying to use a template that produces an .m2ts file?
Ever installed a codec pack (sorry, I had to ask.)

Jeff

2-Xeon X5680 @ 3.33, EVGA SR-2 Mobo, 48GB DDR3, GTX 580 3072MB, 16TB Attached Storage, Win7, Vegas 11 x64

[Bob Mark]

I have tried many different ones. Some work and some don’t. I didn’t get the crashing until recently. WMP would not play some of the files, so it must have been a codec thing. I will install the latest Codec pack for Win 7. What works best for you with MP4? Thanks.

Bob

[Jeff Schroeder]

No, no, no, don’t install a codec pack. The always make trouble for Vegas and any other video editing platform.

I use Sony’s AVC codec. I’ve not had any problems with it.

Give more details about the crash… What was the cause? Who was the culprit? (it should be in the error message or the windows event logs.)

Jeff

2-Xeon X5680 @ 3.33, EVGA SR-2 Mobo, 48GB DDR3, GTX 580 3072MB, 16TB Attached Storage, Win7, Vegas 11 x64

[Bob Mark]

I get crashes on rendering. Here’s what it said:

Problem Description
Application Name: Vegas Pro
Application Version: Version 11.0 (Build 683) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:Windowssystem32amdocl64.dll
Fault Address: 0x000007FEEE4AE52C
Fault Offset: 0x000000000006E52C

Fault Process Details
Process Path: C:Program FilesSonyVegas Pro 11.0vegas110.exe
Process Version: Version 11.0 (Build 683) 64-bit
Process Description: Vegas Pro
Process Image Date: 2012-04-27 (Fri Apr 27) 20:43:00

Bob

[Jeff Schroeder]

The file listere under Fault Module: C:Windows/system32/amdocl64.dll

Belongs to your video card driver for open CL runtime.
It is made by AMD, not Sony.

Jeff

2-Xeon X5680 @ 3.33, EVGA SR-2 Mobo, 48GB DDR3, GTX 580 3072MB, 16TB Attached Storage, Win7, Vegas 11 x64

[Bob Mark]

I have GPU assist turned off. I can render with Vegas 8 but not 11.
My laptop is HP and they say the graphics card driver is up to date,
but AMD has a newer version (they won’t release it to me, they say contact HP).

Bob

[Jeff Schroeder]

Try going back a version.

2-Xeon X5680 @ 3.33, EVGA SR-2 Mobo, 48GB DDR3, GTX 580 3072MB, 16TB Attached Storage, Win7, Vegas 11 x64

[Bob Mark]

I only have V. 8 to go back to. I can try another build of V. 11.
Thanks.

Bob

[Jeff Schroeder]

I meant back a version on your video card driver.

2-Xeon X5680 @ 3.33, EVGA SR-2 Mobo, 48GB DDR3, GTX 580 3072MB, 16TB Attached Storage, Win7, Vegas 11 x64

[Bob Mark]

Jeff, I think you are right that the AMD card is the problem. I disabled it and used the on board Intel gfx and I could render MP4 using the Sony codecs. I could not get the Main Concept template to work. Thanks.

Bob