Hi everybody, I have a bit of an issue. I bought a transition pack from Savage, they are mp4 HD files. They also send me a pdf file on how to use them. I will attach the PDF and 2 transitions from them. When I follow the steps, I still see the video footage from the transition. Can anybody please help me to show what mistake I am making, please very desperate now! Maybe I am doing something very stupid and cannot see past this.
Those files you got have nothing to do with the instructions you’ve been given. They do not have a black & white or an RGB matte nor an alpha channel. They are just video files of a crash zoom transition (that you can easily make yourself in Premiere fyi)
So if that is what you really got then this is pretty shady.