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Upgraded to CS 5.5 (Windows) now effects are a mess
Well I shouldn’t say they’re a mess, but they’re acting funny. Effects are working – until I enable key frames. If I just use an effect in it’s static form – the effect is fine. I can change any/all parameters and the effect will work. But the minute I enable any key frames to change parameters over time the effect in question will cease to work. And it’s any effect – from a basic Gaussian blur that shipped with CS 5.5 to one of my Red Giant effects.
Any ideas on what’s going on? This didn’t happen with CS 5.
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5 Replies
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Get the upgrade to CS5.5.2
Freelance Imaging & Video
AUSTRALIA -
5.5.2 update can be downloaded here – https://www.adobe.com/support/downloads/product.jsp?product=98&platform=Win
Be sure to choose either boxed or electronic to match your product. I have better luck with the downloads than the auto update business.
Thanks
Jeff Pulera
Safe Harbor Computers -
Sorry for the delay – had some out-of-town things that needed my attention.
So I never thought to check for a upgrade – downloaded the upgrade (boxed) and installed it. Didn’t fix the problem. Even went so far as to uninstall all my third party effects and re-install them – no joy.
Any other options before I revert to CS5.0?
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Hi Craig,
Sometimes installs go bad, or get corrupted after the fact. In any case, this is not a common issue so I would not give up on CS5.5.
Rather, uninstall, run the Adobe Cleaner Utility, and reinstall CS5.5 and that should make it right. Be sure to use Help > Deactivate before uninstalling.
Here is the Cleaner, very important to run this – https://www.adobe.com/support/contact/cscleanertool.html
It could be that you didn’t fully uninstall CS5 before installing CS5.5, or not running the Cleaner, that resulted in a bad CS5.5 install.
Jeff Pulera
Safe Harbor -
I need to amend my initial statement as well – effects keyframes do work – unless the video clip in question is a .mov formatted file with alpha channel (animation). Seems to work fine with mpeg, mp4, and/or avi. But no joy on any .mov file I have that I’ve preserved the alpha channel (basically AE animations) regardless of bitrate and resolution.
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