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Unknown Error Select Save As
I’ve searched and can’t find where anyone else has had this problem. I’m using Premiere CS5.03. When I go to save my project, I get the following message:
An unknown error occured while saving the project. Select “Save As’ from the File menu to save the project to a new location.
I’m able to save the project by appending a number to it, e.g. Important Project 2, Important Project 3, Important Project 4, etc. I’m saving these .pproj files in the same folder and they open just fine. But when it comes time to save, I keep getting the same message. So far, I haven’t noticed what happens when autosave kicks in. I have it set for 20 minutes, but I’m doing my own save when I bring in assets (P2 footage natively, so far).
Using Windows 7 with 32 gigs of RAM. No capture card–I read the P2 files natively and import them.
Have never had this problem before. Any help appreciated.
I can keep doing Save As, but I’m concerned there is a bigger underlying problem. -
12 Replies
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Could be a corrupt media file. Try deleting files from the project in chunks and then try to save. After some trial and error, you can narrow down the file that is the culprit.
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I’m having the same problem. Did you ever figure out why this was happening? I don’t know if this helps but I’ve found it only happens when I’m saving to the network. If I save local I do not receive the message and can save normally.
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Definitely seems like a network issue. I am working with Premiere files all day long and having to go from one mac to another is really a bear! Wish they would fix this!
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I’m also having the same issue and am working off of a network drive. Did anyone figure this out??
Stephanie
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I had a bit of a breakthrough with this issue today.
I have been working with a a big project file (300megs). Same problem. I had been saving it into my Dropbox folder – for the automatic back-ups, of course. But it won’t save – I can only save-as. Auto save wasn’t working at all, and the project crashed. Lost a lot of work today, as a result!
I read the above comments, and, suspecting that Dropbox might be behaving somewhat similar to a network drive, I tried saving the project elsewhere. Problem solved. Well, worked around, anyway.
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Here’s what happened to me.
I had the same error and the problem was that my scratch disk was full. Try deleting some data.
My disk was 0kb free space.Hope it helps
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I know this is an old thread, but its pretty much the only thing I can find on this issue.
In our company we story everything on dropbox, syncing both project files and source material to internal disks of our editors. We used to work solely on mac, which worked nicely. Now however we have one windows based PC and this is causing some issues with dropbox.Saving a premiere pro file to the dropbox disk (which is local, but continually synced with dropbox) generates the ‘unknown error – please use ‘save as”. Saving to a non-synced location fixes this issue but this is far from desireable, since I will have to copy all project files manually back into dropbox.
Basically its a conflict who has the rights to write the files to the disk: premiere trying to save its files or dropbox trying to keep everything in sync – at least, thats how i figure it.
Is there anyone with a solid fix for this issue, perhaps giving premiere more permissions/rights over dropbox or something?
It would help tremendously.
ps: using win 7 64bit (hoping maybe win10 solves this issue)
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Have you ever found the cure for this problem…I’m on the same boat 🙁
Everton Gois
Digital Artist -
Quick fix for me is to pauze dropbox syncing (editting from dropbox folder). After saving I can restart syncing. Only downside (besides the obvious manual intervention) is that dropbox needs to index again, which takes a couple of minutes.
As for a workaround it works for me 🙂
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Thank you! This fixed it for me.
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