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Activity › Forums › Adobe Premiere Pro › Unable to drag Files or Folders into Project Window from Explorer after update.

  • Unable to drag Files or Folders into Project Window from Explorer after update.

    Posted by Greg Burke on October 23, 2020 at 1:44 am

    So, I updated Adobe Premiere today, and now for some reason I’m unable to Drag
    ANYTHING from Window’s Exploiter window into the Project window in Premiere at all. I’m going insane because I remember having this exact same issue after an
    update about 5-6 years ago and can’t for the life of me figure out how i
    solved it. I think I did a “reset/delete Pref” last time to solve the issue, but I’m uncertain. I’m on Windows 10.

    -Made sure It’s not a Running the program as “admin” issue

    – Did a System Reset

    – Opened a “new” clean Project still nothing.

    Todd Perchert replied 5 years, 10 months ago 3 Members · 3 Replies
  • 3 Replies
  • Greg Burke

    October 23, 2020 at 3:58 am

    Found the issue. I defaulted back to standard Window layouts in Premiere, then went back to my custom setup. Solved the problem. Weird..

  • Eric Santiago

    October 23, 2020 at 12:14 pm

    Is it a Windows 10 thing?

    Just in case for others out there.

  • Todd Perchert

    October 23, 2020 at 2:11 pm

    Yes. Deleting preferences should help with that. I’m not sure why a custom workspace would make a difference… but strange things have been known to happen on updates. 🙂

    Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears. To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting.

    https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

    TC

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