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Activity Forums DaVinci Resolve UltraStudio 4K Output

  • UltraStudio 4K Output

    Posted by Eric Santiago
    on January 5, 2022 at 2:17 pm

    I did the search and due to the age of my BMD US4K (first gen), it’s hard to find anything with my issues.

    Of late with R17.x and BigSur (2013 MP) I can’t figure out why my 4K DCI projects are showing 1:1 on the display (Eizo via HDMI).

    I changed the output to HD in the system prefs but it’s still showing 1:1.

    I can easily convert my projects to HD but I am certain I was able to do this prior to the recent updates.

    I could be wrong…

    Eric Santiago
    replied 2 years, 3 months ago
    2 Members · 6 Replies
  • 6 Replies
  • Michael Gissing

    January 6, 2022 at 5:33 am

    Have you updated to the latest Desktop video? Here’s what BM say about the latest version released 10th Dec 21

    Welcome to the Desktop Video software.

    This software includes everything you need to set up your DeckLink, UltraStudio and Intensity for video capture and playback with your computer.
    What’s new in Desktop Video 12.2.2
    All Platforms

    Fix issue preventing synchronised start of playback.
    General performance and stability improvements for all models.

    Linux Only

    Fix build issues with Linux kernel 5.15 and higher.

    Mac OS Specific
    Minimum System Requirements for Mac OS

    MacOS 12.0 Monterey or later.
    MacOS 11.0 Big Sur.
    Mac OS computer with either Thunderbolt, PCIe slot.
    8 GB of system memory.

    Note: The following products are supported on Mac OS Big Sur and Monterey:

    M1 and Intel Macs:

    DeckLink Duo 2
    DeckLink Quad 2
    DeckLink Quad HDMI Recorder
    DeckLink 8K Pro
    DeckLink 4K Extreme 12G
    DeckLink Micro Recorder
    DeckLink SDI Micro
    DeckLink Mini Monitor 4K
    DeckLink Mini Recorder
    DeckLink Mini Recorder 4K
    DeckLink SDI 4K
    DeckLink Studio 4K
    UltraStudio Recorder 3G
    UltraStudio Monitor 3G
    UltraStudio HD Mini
    UltraStudio 4K Mini
    UltraStudio 4K Extreme 3
    Intensity Pro 4K
    DeckLink 4K Pro
    DeckLink 4K Extreme
    UltraStudio 4K
    UltraStudio 4K Extreme

    Intel Macs only:

    DeckLink Mini Monitor
    DeckLink HD Extreme 3
    DeckLink HD Extreme 3D
    DeckLink SDI
    DeckLink Duo
    DeckLink Quad
    DeckLink Studio
    UltraStudio Express
    UltraStudio Mini Monitor
    UltraStudio Mini Recorder
    Intensity Pro
    Intensity Shuttle Thunderbolt

    Third Party Software Support
    M1 Macs:

    DaVinci Resolve 17.
    Fusion 17.
    Apple Final Cut Pro X.
    Adobe Premiere Pro 2021 and 2022.
    Adobe Photoshop CC 2021 and 2022.
    Adobe Character Animator CC 2021 and 2022.

    Intel Macs:

    DaVinci Resolve 16 and 17.
    Fusion Studio 16 and 17.
    Apple Final Cut Pro X.
    Adobe Premiere Pro CC 2021 and 2022.
    Adobe After Effects CC 2021 and 2022.
    Adobe Photoshop CC 2021 and 2022.
    Adobe Character Animator CC 2021 and 2022.
    Autodesk Flame 2021 and 2022.
    Avid Media Composer 2021.
    Avid Pro Tools 2021.
    The Foundry Nuke.

  • Michael Gissing

    January 6, 2022 at 5:34 am

    12.2.2 is the latest version

  • Eric Santiago

    January 9, 2022 at 12:48 am

    I’ve been burned many times with BMDs DV updates.

    I will need to dig in and see where I am.

    Thanks for the tip.

  • Eric Santiago

    January 12, 2022 at 11:34 pm

    Aargghh..the definition of insanity has happened again with Desktop Video updates 😛

    I was on 12.1 working fine (except for my issue mentioned above) on Big Sur 2013 MP D700.

    Installed 12.2.2 no dice. I get the “No Desktop Video Device Detected” error in System Prefs.

    Un-installed and went back to 12.1 and that works.
    So I got cute (def of insanity) and went and did the 12.2 route thinking it’ll step me up to 12.2./

    I was wrong 😛

    Looks like Ill be staying put with my US4K at 12.1.

  • Michael Gissing

    January 13, 2022 at 10:09 am


  • Eric Santiago

    January 13, 2022 at 2:24 pm

    Found a fix and I should have dug deeper.

    Under Image Scaling in Prefs was the key.

    Why I need to have that separate from Video Monitoring (Master Project Settings) is baffling.

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