• Blackmagic Design

  Ultrascope trouble

  Posted by Peter Berg on March 22, 2012 at 11:32 pm

  Can anyone help here. I contacted Blackmagic.. but no response.

  I had the Ultrascope working great in my Windows Vista machine, but my monitor died. So I hooked up a smaller one and the software switched over to the 2 window display. The problem is that the software is really really unresponsive. If I click on one of the windows to change the display, it takes like 5 minutes for the system to respond. Why is it so slow?

  So I did get my original monitor working again. I hooked it back up and rebooted. But I could not get back into 6 window mode. I tried to click on the menu bar, but the software was just too unresponsive.

  I tried to un-install the software and then re-install it. That worked, but the software was still coming up in 2-window mode. Is there some sort of config file somewhere that is causing it to come up in 2-window mode (even though my 1920×1200 monitor could handle the 6-window mode)? Anyway to get it to go back to 6-window mode (without going through the menu bar since it’s pretty much unresponsive.

  Why is the software so unusable in 2-window mode? Can anyone help?

  We are running version 1.5 of the Ultrascope on the latest version of Windows Vista Ultimate.

  Thank you,

  Peter

  Peter Berg replied 14 years, 4 months ago 1 Member · 0 Replies
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