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Activity Forums Adobe Premiere Pro Two problems with PPro CS3

  • Two problems with PPro CS3

    Posted by Eric Jurgenson on October 23, 2007 at 7:02 pm

    1) The 3.1 update downloads, but won’t install. It tells me to reinstall the application and try again. Anyone else getting this?

    2) I have twin 1920×1200 monitors (ATI X1950 PRO 512), and the Premiere windows shift around in an erratic and annoying way. I’ve tried different graphics driver versions with no luck. Others have this problem (Adobe forum), but no one has a fix. It appears to be an Adobe issue. Anyone else experiencing this?

    Jerry Black replied 18 years, 6 months ago 4 Members · 6 Replies
  • 6 Replies
  • Alex Hawkins

    October 24, 2007 at 5:44 am

    Hi Eric,

    I got that with the 3.0.1 update. . .?

    As for the 3.1 update anybody got any idea how I can download it from NOT my editing computer? It doesn’t seem to be anywhere on the Adobe website….?

    Cheers,

    Alex Hawkins
    Canberra, Australia

  • Perry Cheng

    October 24, 2007 at 4:15 pm

    Yes, I experienced the same problem with updating to 3.10. I was told to be patience and Adobe will have some bug fix for their fixes? Or have something avaiable to download on their web site in a few days.

    Perry

  • Alex Hawkins

    October 24, 2007 at 11:12 pm

    Cool. Thanks Perry.

    Alex

  • Jerry Black

    October 25, 2007 at 2:24 am

    The update is downloadable as a stand-alone file. Go to Adobe downloads then PPro CS3 then look for updates. I am pretty sure that is where I found it. If you can’t find it post a note back here and I will dig again.

    I installed the update patch for PPro CS3 but it fails during the update stating that I need to reinstall PPro. Lovely! I did and it makes no difference, even more lovely since it took almost an hour. Many others have installed the update wtth no issue and still others have reported that noting will work after the programs are patched. That’s scary! The auto-update will update Encore and other programs without any issues for me but will not work with PPro CS3. Got any suggestions??

  • Alex Hawkins

    October 26, 2007 at 9:57 am

    I think you’ll find that that’s the 3.0.1 update and not the 3.1 update.

    Regards,
    Alex

  • Jerry Black

    October 26, 2007 at 10:40 pm

    Perry–A fix for the fix–ya gotta love it..

    One person in the Adobe forums told me that he had been advised by Adobe support to completely remove the entire suite, flush all traces with the Adobe removal tool then reinstall. I was about to do that when I read your comment. Thanks!!

    I am so glad that you had the same issue (but sorry you had the problem) as I was thinking maybe something is corrupt on mind end but everything seemed to work too well to indicate any issues. Thanks for sharing the comments from your source as well. Now I think I will wait for a “fix for the fix.

    Thanks again for sharing this with me.

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