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Trying to export media, but the ingest windows shows
I am unable to export a sequence because when I try pressing export media, this window shows:
instead of this window:
Any solution?
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5 Replies
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There’s a limit to how much anyone can help without more information.
Are you PC or Mac? OS? System specs?
What version of Adobe software?
What file types do you work with and want to output?
System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2017.1 (as of 8/2017)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from UHD MP4, HD MP4, and HD P2 MXF. -
I’m on Windows 10 with Premiere Pro 2019, my specs are:
Ryzen 5 1600
32GB RAM
NVidia GTX 1060 3G.I’m working on mts h264 files(from sony hxr-nx100 camera),
I am unable to get any outputs, but usually output in h264. -
What about sending your render to Media Encoder? Will that work, at least just to get things moving for you while it gets figured out?
System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2017.1 (as of 8/2017)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from UHD MP4, HD MP4, and HD P2 MXF. -
Yes, that works. That is what I am doing. Tried reinstalling everything adobe related, and it works normally for a couple of days. Then the problem reappears.
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It may well be a bug. In the brave (not so) new world of subscription software, we are all the Beta testers.
System:
Dell Precision T7600 (x2)
Win 7 64-bit
32GB RAM
Adobe CC 2017.1 (as of 8/2017)
256GB SSD system drive
4 internal media drives RAID 5
Typically cutting short form from UHD MP4, HD MP4, and HD P2 MXF.
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