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Activity Forums VEGAS Pro trouble with 8.0C and 8.1

  • trouble with 8.0C and 8.1

    Posted by Willie Bobo on December 15, 2008 at 9:10 pm

    I’m finally using my new Vista 64 (SP1) machine ( Q6600 @ 2.4 ghz and 4 GB RAM).
    Using 8.0C I keep getting the following pop-up whenever I select any audio fx in a track (ie wave hammer or graphic eq).
    Why can’t I get Help from this program?

    The Help for this program was created in Windows Help format, which depends on a feature that is not included in Windows Vista. However, you can download a program that will allow you view Help created in the Windows Help format from the Microsoft website.

    For more information, go to the Windows Help program (WinHlp32.exe) article on the Microsoft support website.

    After a little frustration it occurred to me that I should try 8.1 but it locks up and won’t respond when I try to preview through a TV (JVC SR VS30 via firewire). Also 8.1 shows wave hammer as not being installed (but 8.0C has no problem with it).
    Your suggestions would be much appreciated,
    Randy

    George Wingard replied 17 years, 4 months ago 3 Members · 15 Replies
  • 15 Replies
  • George Wingard

    December 16, 2008 at 12:01 am

    Although 8c will install on your computer running Vista64 8.1 is actually the correct program for the 64bit version of windows you are running…try Uninstall both then just re-install 8.1 not 8c

    Give Me More Silicon!

  • John Rofrano

    December 16, 2008 at 1:03 pm

    You need to read the error message carefully and follow the link to the Microsoft web site where it will give you another link to the software you need to download to get the help working properly.

    As for Vegas Pro 8.1, it cannot see any FX that are not 64-bit. Wavehammer is not 64-bit. Wave Hammer Surround is. Try that instead.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Willie Bobo

    December 16, 2008 at 2:24 pm

    You need to read the error message carefully and follow the link to the Microsoft web site where it will give you another link to the software you need to download to get the help working properly.

    I did that but assumed it was some bug since I wasn’t trying to go to a help section …just adjust an effect

    As for Vegas Pro 8.1, it cannot see any FX that are not 64-bit. Wavehammer is not 64-bit. Wave Hammer Surround is. Try that instead.

    Okay, thanks I will do that right after I take George’s advice and uninstall both and then reinstall 8.1.

    BTW, this is my first post here…it’s great to find a forum where someone will respond….the SCM forum is becoming a ghost town.

    Thanks guys,
    Randy

  • Willie Bobo

    December 16, 2008 at 3:59 pm

    Well I uninstalled both and re-installed 8.1 but basically getting the same thing.
    I’m thinking it has something to do with my hardware. Whenever I turn on my deck Windows tries to install drivers for it…it knows it is a JVC SR-VS30 but can’t find drivers (I don’t recall having to ever find drivers for it on my old 32 bit XP system) and reports it wasn’t installed. I have Googled for the 64 bit driver but no luck….any thoughts?
    Thanks again,
    Randy

  • John Rofrano

    December 16, 2008 at 5:09 pm

    Do you have any other firewire video devices that you could test to see if they work? I just wonder if that deck doesn’t look like a regular miniDV firewire camera to Vista? I haven’t had to load drivers on Visa 64 for any of my firewire camcorders.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Willie Bobo

    December 16, 2008 at 5:36 pm

    Do you have any other firewire video devices that you could test to see if they work?

    Yessir, I plugged in a Canon XL1S into the same PCI firewire card and it shows up in device manager

    I just wonder if that deck doesn’t look like a regular miniDV firewire camera to Vista?

    It seems Vista knows what it is because whenever I turn the deck on it states “Windows needs to install software for your JVC SR-VS30 AV/C tuner”

    I haven’t had to load drivers on Visa 64 for any of my firewire camcorders.
    When I plugged in the XL1 it didn’t do anything but make the sound that it was connected (didn’t seem to install anything)
    Thanks John,
    Randy

  • Willie Bobo

    December 16, 2008 at 7:01 pm

    I ran across this post:

    Just upgraded DSLE to MAX and purchased JVC SRVS30 deck, All went well, but I cannot get Matrox DV Device control to activate or see video of the deck. Using Premiere 6.5, Win 2K, & most recent (downloaded) version of DigiUtils 7.1.
    -Jeff Miller

    How’s the JVC showing up in Device Manager? If it’s showing up as an Imaging Device, it’s using the wrong driver. You need to right click on it and select Uninstall. Then, go to Action>Scan for hardware changes. When it detects the device, point the Wizard to the DigiUtils setup files. Once this is done, it should show up as a 1394 DV Camcorder under Sound, Video and Game Controllers. Everything should be fine at that point.

    My deck does indeed keep showing up under Imaging Device but following this guy’s suggestion I don’t know what else to point it to…do you?
    Thanks for your patience,
    Randy

  • George Wingard

    December 17, 2008 at 11:02 pm

    https://www.newegg.com/Product/Product.aspx?Item=N82E16815255014 firewire cards are a biotch with 64 get this and you’ll be fine, I had same Problem…(hope you have an extra pci-e slot)

    Give Me More Silicon!

  • Willie Bobo

    December 18, 2008 at 3:09 pm

    Thanks very much George, I’ll order it today!
    Thanks again,
    Randy

  • George Wingard

    December 18, 2008 at 5:47 pm

    Good luck! Enjoy 64 Give Me More Silicon!

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