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Activity Forums Apple Final Cut Pro Legacy Trouble sending files

  • Trouble sending files

    Posted by Carissa Wade on July 23, 2010 at 2:02 pm

    I’ve been trying to send a .mov file to a client using a popular large file sending program (if that made any sense). When the client receives the file, the audio is completely out of sync. However, in the original, it is not. I assume something is happening when the site uploads it to their server. The file is well below the 2GB limit. Anyone know of any solutions?

    Thanks in advance!

    John Dentlinger replied 16 years ago 3 Members · 2 Replies
  • 2 Replies
  • Matthew Bradshaw

    July 23, 2010 at 5:03 pm

    I would try sending it to yourself or me (https://www.beermattonline.co.uk/contact.html) or somebody to check that it really is the process of sending it via that large black and white bamboo shoot eating mammal that is causing the problems and not something to do with your client’s set up.
    Matt.

  • John Dentlinger

    July 24, 2010 at 12:36 am

    You also may want to try making it a .zip file before uploading. It won’t affect the quality of the file, but it will create a secondary layer of encription to keep the quicktime components in place.

    -John Dentlinger

    MAC PRO Dual 3GHz Quad-Core
    4GB Ram
    Final Cut Pro 6.0.5
    AJA KONA3

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