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  • Trouble Importing Audio into CS4

    Posted by Scott Mcvicar on August 30, 2012 at 3:26 pm

    I am having trouble importing audio into CS4. I am shooting with a Panasonic HVX200, recording 720p30 P2 footage directly to a Firestore 100. When I attempt to import my .mxf video files with attached audio, the video imports OK but I get the following message/fail for all audio files…”Unsupported format or damaged file.” I am able to import separate .wav files without a problem and was also able to import the same video/audio into another editing program, so I know they are not damaged. Any help is greatly appreciated. Scott

    Scott Mcvicar replied 14 years, 1 month ago 2 Members · 4 Replies
  • 4 Replies
  • Angelo Lorenzo

    August 30, 2012 at 3:40 pm

    Are you going into the P2 folder and dragging clips directly into your project/bins? If so, this is not how tapeless media ingestion (P2, AVCHD, XDCAM, RED, etc) is designed to work. It’s a common mistake, so I default to it.

    https://www.dvpa.com/adobe_cs4_resource_center/site_public/premiere_pro/related_content/P2HD_CS4_workflowguide.pdf

    Should be of help, my personal knowledge of CS4 is a bit hazy from time but it looks like the process is still the same as the more modern CS6.

    Angelo Lorenzo
    Fallen Empire Digital Production Services – Los Angeles
    RED transcoding, on-set DIT, and RED Epic rental services
    Fallen Empire – The Blog
    A blog dedicated to filmmaking, the RED workflow, and DIT tips and tricks

  • Scott Mcvicar

    August 30, 2012 at 3:59 pm

    Thanks for the response Angelo. And I really appreciate the pdf..tons of helpful info. Unfortunately none of the other import methods are working for me. I am not using the P2 cards. I am recording directly to the Firestore…FS-100. Not sure if that is creating the problem or not.

  • Angelo Lorenzo

    August 30, 2012 at 5:15 pm

    Ah, I glanced over it, so you’re getting multiple MXF files for the video and the two audio channels correct?

    https://forums.creativecow.net/thread/3/929467

    “Sorted the problem. For people who run into this problem, copy the footage back to the FS100 hdd into the folder with the long code. Then in the settings in the hdd, click organise hdd and also repaired hdd. Then connect to pc and import straight into premiere from the hdd. Worked for me anyway.”

    Seems to be some ingestion quirk.

    Angelo Lorenzo
    Fallen Empire Digital Production Services – Los Angeles
    RED transcoding, on-set DIT, and RED Epic rental services
    Fallen Empire – The Blog
    A blog dedicated to filmmaking, the RED workflow, and DIT tips and tricks

  • Scott Mcvicar

    August 30, 2012 at 5:55 pm

    Thanks so much Angelo. I had read about that before but totally forgot about it. I hadn’t formatted my FS yet so I simply “Organized P2” and everything works as it should. Thanks again.

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