Today is a “Freeze” day

[Gianluca]

Additional info:

the system event log says: Application Hang – Stall Hungapp

Thanks

[Mike Velte]

Try these;
1. Hold down Shift and ALT keys while launching Premiere to delete a corrupt preference file.
OR
2. Open a new project and import you old project into that.

[Gianluca]

Thanks Mike.

I just tried option 1 and it didn’t work. I previously tried option 2 and it didn’t work either. Premiere freezes with old and new projects. I even tried to restore a previous system configuration (of 2 days ago) but the problem remains.

PP2 plays the timeline fine… lets me edit and stuff.. but as soon as I hit a menu item it stalls.

Gian

[Blast1]

Try item one just holding down the shift key when starting

[Gianluca]

Thanks Blast.. but it didn’t work.. it even freezes by clicking “File/Exit” as if it’s the call to the hard disk that makes it hang.

Uninstalling and reinstalling it produced no effect. There must be something in the system I guess; weird thing, i didn’t change anything since yesterday.

Thanks anyway 🙂

Gian

[Gene Colburn — email address bounces notices]

It would sound like you possibly have a problem with whatever drive you have assigned for media cache, or possibly a bad raid array. You might try to Run a scandisk on all of your drives if you haven’t already done so. This does not sound like a Ppro problem, but more like a system problem. Are there any other clues you can post, like possibly any other error messages from a windows event log?

[Gene Colburn — email address bounces notices]

It would sound like you possibly have a problem with whatever drive you have assigned for media cache, or possibly a bad raid array. You might try to Run a scandisk on all of your drives if you haven’t already done so. This does not sound like a Ppro problem, but more like a system problem. Are there any other clues you can post, like possibly any other error messages from a windows event log?

[Gene Colburn — email address bounces notices]

It would sound like you possibly have a problem with whatever drive you have assigned for media cache, or possibly a bad raid array. You might try to Run a scandisk on all of your drives if you haven’t already done so. This does not sound like a Ppro problem, but more like a system problem. Are there any other clues you can post, like possibly any other error messages from a windows event log?

[Alexxx]

Create a new user profile under XP and log in with that and see if it happens. Also try safe-mode and see if you can get into Premiere and use menus. Have you added any recent patches from MS or updated video drivers?

Alex
Lightdrop Video Production, Editing & Design

[Gianluca]

Thanks Gene,

I defragged all hard drives but the problem remains. If it’s a system problem why would all other programs work?