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  • this is how my week ended (2 minutes ago)

    Posted by Bob Zelin on October 3, 2014 at 9:59 pm

    I should pay a therapy charge, so that I can complain here.
    After having a good day (installing an AVID ISIS) a client of mine called, who was very angry.
    Two folders on their shared disk drive volume have “disappeared”. I said “do you have a beeping noise, or a folder that popped up, indicating a bad drive” – NO. I remote in, the RAID is in perfect condition.

    “SO HOW CAN I GET THOSE FOLDERS BACK”. I told him that there is nothing wrong with his system, and that he should be BACKING UP his files on his RAID. I told him that at the very least, it is very inexpensive to purchase a USB “toaster” and some cheap SATA drives to simply backup his critical files, in case of problems like this. To which he replied angrily “I don’t understand – I spent a lot of money for this RAID protected drive array – why should I have to spend even more to backup these files !!!!”.

    Ya know, you just can’t win sometimes.

    Bob Zelin

    Bob Zelin
    Rescue 1, Inc.
    bobzelin@icloud.com

    Neil Sadwelkar replied 11 years, 11 months ago 2 Members · 1 Reply
  • 1 Reply
  • Neil Sadwelkar

    October 9, 2014 at 12:18 pm

    Disappearing files on a shared storage. I’ve seen many of those.
    People ask me if there’s some way to log when a file was deleted and by whom.
    I tell them yes. It’s called ‘Honesty’.

    ———————————–
    Neil Sadwelkar
    neilsadwelkar.blogspot.com
    twitter: fcpguru
    FCP Editor, Edit systems consultant
    Mumbai India

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